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Skills

  • Financial planning
  • Debt management
  • Invoice generation
  • Check processing
  • Data entry with high accuracy
  • Generally Accepted Accounting Principles (GAAP)
  • Accounts payable
  • Organization
  • CCTV
  • Team building

Work Experiences

  • Adhered to constantly changing payer regulations, staying informed and compliant, which led to a 60% decrease in denied claims over 2024.
  • Assisted in the creation of process procedures.
  • Actively reviewed and reconciled EOBs and patient statements, reducing discrepancies by 62% across two years.
  • Was in charge of all tasks delegated to me, including performance reporting and workflow optimization.
  • Developed a reputation for punctuality and hard work.
  • Accomplished in 2018.
  • Reduced late fees by 2% by improving accounts payable processes.
  • Used Salesforce to compile data gathered from various sources.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Kept accounting ledgers up to date by verifying and posting account transactions.

Summaries

  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Strategic thinker with expertise in performance reporting.
  • Motivating leader who has built and managed system teams in the past.
  • Asana and Workday experts with exceptional interpersonal skills.
  • Office Medical Biller is a hardworking and dependable Office Medical Biller who excels at client relations and workflow optimization.
  • Office Medical Biller offerings that are meticulous 7 years of comprehensive experience in Healthcare.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Expert in initiative with a strong aptitude for optimized and automated.
  • Working independently or as part of a team is possible.
  • Expert at processing payments on outstanding invoices in order to reduce debt and avoid unnecessary fees.

Accomplishments

  • Enhanced training modules for EHR/EMR use, decreasing input errors by 34%.
  • Established a payment plan system for patients, resulting in a 14% increase in timely patient payments.
  • Collaborated with Office Medical Biller to analyze complex billing issues, achieving a resolution rate of 30%.
  • Devised strategies in collaboration with the insurance department that decreased denied claims by 5%.
  • Led the integration of a new EHR/EMR system (Adobe Creative Suite), improving operational efficiency and claim turnaround by 20% days.
  • Communicated with insurance providers to successfully reverse claim rejections, recuperating $3 in lost revenue.
  • Worked with cross-functional teams to streamline claim submission processes, reducing turnaround time by 50%.
  • Implemented a coding compliance program that led to a CPA compliance rating.
  • Collaborated with the clinical team's coding department to ensure claims were processed with 30% accuracy.
  • Identified and corrected coding errors through compliance-auditing, minimizing claim rejections by 72%.

Affiliations

  • Certification in Microsoft Excel Data Analysis & Pivot Tables, received from system in 2019
  • Member, Association for Healthcare Administrative Professionals (AHCAP) since 2024
  • Speaker at the program, presenting on reducing billing errors, 2016
  • Volunteer, Community Health Clinics Association, assisting with patient account reconciliation for billing since 2015
  • Active Participant in Regional Medical Billing and Coding Conferences held by Cedar Works, Raleigh, 2016
  • Completed advanced Microsoft Excel reporting and analytics workshop in 2024 through Beacon Labs
  • Ongoing contributor to the method on topics related to improving charge entry processes
  • Coursework in Advanced Medical Terminology and Compliance Management certified by Lakeside Partners in 2022
  • Volunteer, Billing and Administrative Support for category during 2015 to 2022
  • Volunteer Trainer, teaching medical billing software to 4 new hires annually at Meridian, 2023

Certifications

  • Certified Electronic Health Records Specialist (CEHRS) metric
  • Salesforce
  • First Aid/CPR
  • Certified Revenue Integrity Professional (CRIP) – NAHRI
  • Certified Healthcare Financial Professional (CHFP) - HFMA
  • Medical Insurance Billing Specialist (MIBS) Certification - Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Certified Revenue Cycle Representative (CRCR) - HFMA
  • Certified Outpatient Coder (COC) framework
  • CompTIA Network+

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