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Skills

  • Process improvement
  • MRI accounting software
  • Building operations
  • Framework equipment
  • Loan processing
  • Maintenance knowledge
  • Database management
  • Team management
  • Tenant and eviction laws
  • Contract negotiation

Work Experiences

  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Achieved savings across portfolio properties.
  • Managed property budgets, reviewed invoices, and kept track of costs.
  • Arranged quarterly workshops for tenants and landlords, addressing crucial topics such as rent control, tenant rights, and maintenance obligations.
  • Evaluated and recommended changes in rental pricing strategies to stay competitive in the market.
  • Achieved results in two years.
  • Cold calling and referrals were used to generate leads for sales and rental properties.
  • Adapted strategies based on data.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.

Summaries

  • Collaborated in property management.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Added $7 to the housing inventory.
  • Aimed at fostering long-term relationships between landlords and tenants.
  • Boosted cash flow for landlords in affordable housing programs.
  • Achieved $4 in savings.
  • Brings 4 years of relevant experience to the Landlord Liaison position.
  • Positive and conscientious method professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.

Accomplishments

  • Implemented a tenant care outreach program that reduced eviction rates by 37% across Denver.
  • Streamlined tenant screening procedures by collaborating with landlords, reducing application processing time by 15%.
  • Resolved product issue through consumer testing.
  • Leveraged partnerships with other social service agencies to expand on-site landlord assistance, reducing vacancy rates by 36%.
  • Guided over 16 clients through eviction prevention programs, enabling 54% to successfully avoid displacement.
  • Devised and executed promotional campaigns to increase landlord enrollment in housing support services, leading to 32% growth in participation.
  • Effectively negotiated with property managers and owners to obtain 15% below-market rental rates, resulting in annual savings of $8.
  • Documented and resolved program which led to framework.
  • Led 6-person cross-functional team to implement new housing strategies, resulting in 17% more transitional housing placements.
  • Assisted landlords with compliance to fair housing regulations through regular workshops, resulting in a 2% year-on-year reduction in violations recorded.

Affiliations

  • Society of Women Engineers
  • Council on Homelessness Advocacy for Denver
  • Society of Human Resource Management
  • Institute for Housing Studies
  • International Association of Administrative Professionals
  • Coalition for the Homeless in Portland
  • Real Estate Management Professionals Association
  • Urban Land Institute
  • International Housing Coalition
  • Alliance for Housing Technology Innovation

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Conflict Resolution and Mediation Certification - category
  • Certificate in Housing Counseling Fundamentals - system
  • Ethical Housing Practice Certification - initiative
  • Certification in Affordable Housing Development - NeighborWorks America
  • Fair Housing Compliance Certification - metric
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Affordable Housing Auditor - initiative

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