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Skills

  • Team management
  • Problem resolution
  • Data-driven improvement strategies
  • Student outcomes management
  • Completing physical assessments
  • Employee performance gap analysis
  • Customer service
  • Compliance with program
  • Communications
  • Effective communication with clinical leadership

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Improved learning outcomes by incorporating standard and initiative tests into the curriculum.
  • Assessed the learning needs of 9 regional pharmacy staff, then created educational materials addressing specific knowledge gaps.
  • Achieved a 32% reduction in compliance incidents.
  • Boosted pharmacy staff engagement scores by 33%.
  • Written assignments and examinations were used to assess students' abilities.
  • Aligned training programs with JCAHO standards, helping maintain accreditation for 2 healthcare facilities.
  • Circulated newsletter to executives globally.
  • Analyzed feedback from post-training surveys and improved instructional techniques, increasing overall course satisfaction levels from 38% to 47% within 2019.

Summaries

  • Boosted efficiency.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Boosted pass rates by 81%.
  • Within Miscellaneous, senior Pharmacy Trainer and outstanding performer in risk assessment and vendor management.
  • Highly skilled at creating effective education programs, comprehensive curricula, and engaging lesson plans.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Consistently met or exceeded industry quality standards.
  • Pharmacy Trainer is a multi-talented Pharmacy Trainer who is consistently rewarded for planning and operational improvements.
  • Advanced knowledge of process, leading the implementation of training programs that streamline operations and drive a measurable reduction in pharmacy workflow errors.
  • Advanced knowledge of system.

Accomplishments

  • Reduced training material costs by $10 annually by transitioning from printed manuals to digital handbooks, increasing accessibility and reducing environmental footprint.
  • Guided 8 pharmacies through the integration of automation systems, resulting in a 64% reduction in manual errors.
  • Established training metrics to evaluate pharmacy staff performance, improving overall pharmacy efficiency by tracking KPIs.
  • Worked with cross-functional teams to ensure seamless integration of a new pharmacy management software system, reducing system downtime by 15%.
  • Hosted quarterly training workshops focused on procedure resulting in a rapid 71% improvement in trainee post-training assessments.
  • Facilitated implementation of new pharmacy software for 9 stores, reducing average processing time by 55% and improving workflow efficiency.
  • Achieved CPA for 7 team members through a structured certification preparation program, raising exam pass rates by 78% points.
  • Implemented an updated digital learning platform for continuous pharmacy skills development, resulting in a 19% increase in overall course participation.
  • Resolved product issue through consumer testing.
  • Implemented advanced e-learning engagement tools, making continuing education available on-demand, leading to a 33% improvement in technician course completion.

Affiliations

  • International Council of Nurses
  • Association of Information Technology Professionals
  • Pharmacy Continuing Education and Development Network (PCEDN)
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • American Society of Safety Professionals
  • National Community Pharmacists Association (NCPA)
  • Pharmacy Technician Certification Board (PTCB)
  • Jaycees
  • National Pharmacy Education Alliance (NPEA)

Certifications

  • Certificate in Foundations of Pharmacy Education and Training (FPET)
  • Certified Pharmacy Practice Educator 2020
  • Certified Medication Safety Trainer in Pharmacy Practice
  • Pharmacy Informatics Certification
  • Pharmaceutical Care and Therapeutics Certification 2021
  • Certified Professional Development Training Specialist
  • Certified Clinical Skills Trainer in Pharmacy 2019
  • Medication Management Certification – program
  • Certified Leadership Coach for Pharmacy Professionals
  • Certified Pharmacy Automation Specialist

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