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Skills

  • Billing and patient follow-up processes
  • Geriatric nutrition
  • Business operations
  • Healthy cuisine
  • Organic foods
  • Vegetarian diets
  • Administrative support
  • Organization
  • Operational improvement
  • Collaboration with Pediatric Specialists

Work Experiences

  • Answered 5 phone calls per 6 months to assist customers.
  • Finished standard of project, which resulted in system.
  • Looked into the ingredients and nutritional components of foods, diets, and menu options and identified them.
  • Achieved a 29% reduction in anesthesia use.
  • Achieved cost savings of $15.
  • Managed care actions related to diet management and coordinated nutritional care with other members of the healthcare team.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Kept up to date on the latest research and trends through continuing education and professional development courses.
  • Educated employees by serving as a nutrition resource to departmental and healthcare staff to improve nutritional services.
  • Accurately diagnosed oral conditions.

Summaries

  • Achieved 46% improvement in patient satisfaction scores.
  • Working one-on-one with patients to understand their specific needs.
  • When it comes to creating realistic menus for busy people, practicality is key.
  • Strategic thinker with expertise in client relations.
  • Individuals' requests and health information are carefully taken into account to ensure that useful dietary plan options are available.
  • Care planning, nutrition assessments, cross-functional collaboration and vendor management are all areas in which she excels.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Risk assessment in framework settings and risk assessment in stakeholder engagement settings.

Accomplishments

  • Coordinated patient files and records, ensuring timely access to information, which helped reduce patient appointment delays by 68% minutes per visit.
  • Assisted dental assistants with anesthetic administration for over 3 complex restorative cases annually, minimizing patient discomfort by 26% post-procedure.
  • Led a weekly team huddle to review case files and prioritize tasks, boosting overall clinic efficiency by 43%.
  • Revamped clinical workflow by establishing a more efficient triage system, raising patient intake capacity by 43%.
  • Assisted in introducing in-house anesthetic training programs for junior staff, leading to a 82% improvement in anesthetic administration time and patient comfort.
  • Maintained strict sterilization protocols, contributing to a 70% reduction in cross-contamination incidents.
  • Managed post-operative care instructions for over 4 restorative procedures per week, reducing complication rates by 44%.
  • Introduced new patient education sessions on comprehensive oral care, resulting in a 54% decrease in follow-up corrective procedures.
  • Implemented a cross-functional task force to improve utilization of sterilization equipment, reducing equipment downtime by 25% hours monthly.
  • Employed advanced risk analysis algorithms to personalize preventive care, significantly reducing caries occurrence in process by 73%.

Affiliations

  • Member, The Dental Assistants National Board (DANB) - contributed to improving dental assistant career pathways and certification processes.
  • Contributor, Journal of Dental Hygiene - published articles related to clinical workflow improvements and patient-centered care.
  • Creator, Oral Health Champions Program - designed educational programs targeting communities with the highest caries incidence rates at Denver.
  • Member, International Federation of Dental Hygienists (IFDH) - connected with global professionals on innovations in dental hygiene care.
  • Certified Provider, Affiliate Member of the Academy of General Dentistry (AGD) - recognized for completing continuous education in preventive dentistry.
  • Mentor, Student Dental Hygiene Association (SDHA) - providing guidance and leadership to dental therapy students at system.
  • Participant, Teeth First training and seminars in preventive oral care solutions - attended hands-on workshops throughout Columbus to improve skill sets.
  • Presenter, metric in 2018 - gave an in-depth presentation on reducing early childhood caries through timely fluoride treatments.
  • Member, American Association of Public Health Dentistry (AAPHD) - engaged in initiatives focused on community-based oral health care services and research.
  • Certification, Immunization Delivery for Oral Health Providers - expanded skills to administer vaccines within the dental care setting.

Certifications

  • Certified in Digital Imaging and Radiographic Techniques Beacon Labs 2024
  • ServSafe
  • Local Anesthesia Certification for Dental Hygienists Portland
  • Certified Dental Assistant (CDA) - Summit Group
  • Apple Certified Associate (ACA)
  • Laser Dentistry Certification Denver 2017
  • Certified Dental Therapist (CDT)
  • Certified Periodontal Therapist (CPT) Vantage
  • Prosthodontic Certification 2018 Lakeside Partners
  • Nutrition and Oral Health Certification Brightline 2017

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