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Skills

  • Materials preparation
  • Troubleshooting problems
  • Preventative maintenance scheduling
  • User interface understanding
  • Documenting activities
  • Clerical support
  • Risk management processes and analysis
  • Team management
  • Process improvement
  • Staff development

Work Experiences

  • Solved
  • Tested photonic chip devices, both passive and active, for a variety of high-speed applications.
  • Honed my communication and active listening skills by working effectively with stakeholders from various backgrounds to achieve process objectives.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Advised
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Identified
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Guided

Summaries

  • Metric and framework are examples of abilities.
  • Pragmatic
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Resourceful
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Articulate
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led emergency repair efforts for fiber optic infrastructure following metric, restoring full network capability within 10 hours.
  • Provided real-time guidance to 15 junior technicians during on-site installations, enhancing team efficiency and reducing field errors by 83%.
  • Performed precision fusion splicing and connector installation tasks, reducing system errors by 61% and contributing to seamless data flow.
  • Diagnosed and repaired fiber backbone issues resulting in a 4% decrease in network failure rates across the Southeast.
  • Directed the maintenance of fiber distribution networks, reducing yearly operational costs by 57% and service disruptions.
  • Reduced network downtime by 12% through effective troubleshooting and scheduled maintenance of fiber optic infrastructure.
  • Utilized visual fault locators and OTDR tools to diagnose faults in fiber optic systems, decreasing troubleshooting time by 26%.
  • Resolved product issue through consumer testing.
  • Achieved 17% reduction in unscheduled network outages after implementing a comprehensive preventive fiber maintenance program.

Affiliations

  • United States Telecommunications Training Institute (USTTI)
  • National Fiber Optic Engineers Association (NFOEA)
  • Fiber Broadband Association
  • Toastmasters
  • National Cable Television Cooperative (NCTC)
  • Association for the Advancement of Cost Engineering (AACE)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Jaycees
  • Telecommunications Industry Association (TIA)
  • International Association of Administrative Professionals

Certifications

  • Corning Fiber Optic Testing and Troubleshooting Certification - Portland - 2021
  • Apple Certified Associate (ACA)
  • Verizon Fiber Optic Service Technician Certification - 2017
  • Building Industry Consulting Service International (BICSI) Technician (TECH) - 2015
  • Certified Broadband Transport Specialist (CBTS) - 2020
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Data Center Professional (CDCP) – 2022
  • Association for Project Management (APM)
  • Cisco Certified Internetwork Expert (CCIE)

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