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Skills

  • Donor system migration support
  • Cross-functional collaboration
  • Team building
  • Problem resolution
  • Direct mail acknowledgment systems
  • Bookkeeping
  • Adaptation during system transitions
  • Compliance with initiative guidelines
  • Project organization
  • Scheduling

Work Experiences

  • Collaborated with cross-functional teams.
  • Achieved a 64% accuracy improvement.
  • Evaluated initiative and metric data in order to provide customers with appropriate answers to category questions.
  • Authored a donor data-cleaning schedule.
  • Collaborated with the marketing team to integrate donor data for more targeted campaigns, increasing email engagement by 37%.
  • Boosted departmental productivity by 19%.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Planned procedure staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Contributed to a 13-year fundraising plan.
  • Achieved a 67% improvement in donor satisfaction.

Summaries

  • Adhered to industry regulations.
  • Professionals who are computer literate adapt quickly to new software and programs.
  • Recognized for a strong work ethic and a willingness to work as part of a team.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Strengths in vendor management and cross-functional collaboration backed up by Miscellaneous training.
  • Collaborated with cross-functional teams.
  • Costs were consistently reduced while profits were increased.
  • Extensive experience in framework office administration and related positions.
  • Accurate and efficient Donor Records Specialist with a focus on data reconciliation, reducing discrepancies between donation records and financial systems by 79%.
  • Exceptional at drafting method documents and keeping accurate organizational records.

Accomplishments

  • Collaborated with legal and compliance teams to audit and update donor records, ensuring 10% regulatory compliance.
  • Developed and implemented standard operating procedures (SOPs) for donor data entry, reducing input errors by 25%.
  • Directed the successful migration of legacy donor records to a new system, maintaining 75% data integrity.
  • Utilized trend analysis to forecast donation spikes, allowing optimization of resources during high donation periods, improving processing speed by 38% hours.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated donor pledge processing for 13 campaigns, maintaining 84% data accuracy across multiple systems.
  • Collaborated with cross-functional teams to restructure donor reporting models, cutting report generation time by 13 hours per week.
  • Synchronized data between 8 platforms, reducing data inconsistencies by 29% within 2020 months.
  • Reduced manual data entry hours by 53% by introducing direct mail acknowledgment automation.
  • Led a project to integrate multiple donor platforms, improving cross-system data accuracy by 55%.

Affiliations

  • Membership at Fundraising Institute Denver
  • Expert in Salesforce Nonprofit Success Pack (NPSP) User Group
  • National Association of Social Workers
  • Association of Donor Relations Professionals (ADRP)
  • Society of Women Engineers
  • International Association of Fundraising Professionals (IAFP)
  • Project Management Institute
  • Toastmasters
  • Association of Fundraising Professionals (AFP)
  • Society of Human Resource Management

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Donor Database Best Practices Certification
  • Association of Fundraising Professionals (AFP) Fundamentals of Fundraising
  • Raiser's Edge Specialist Certification – Power BI
  • Tax Information for Nonprofit Organizations Certification Program
  • CompTIA Security+
  • Nonprofit Compliance and Regulatory Certificate – 2018
  • Certificate in Data Governance – process
  • Advanced Diploma in Fundraising – procedure
  • Certified Business Analysis Professional (CBAP)

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