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Skills

  • Data-driven decision making
  • Order picking and processing
  • Bad debt reduction
  • Staff supervision
  • Safety and compliance
  • Customer Relationship Management (CRM)
  • Distribution and warehousing
  • Financial reporting
  • Credit risk assessment
  • Team leadership and development

Work Experiences

  • Conducted detailed root cause analysis of overdue accounts.
  • Authored a comprehensive AR policy manual, standardizing procedures across Portland, resulting in a 40% improvement in collections.
  • Addressed payments outstanding for more than 18 months.
  • Collaborated with a multinational accounts team to align AR strategies, reducing overdue international receivables by $10 in 2018.
  • Transported Power BI to two years customer locations.
  • Collected $5 in past-due balances.
  • Answered 14 calls per the past year to help customers with their questions and concerns.
  • Aligned AR strategies.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Achieved a 58% increase in collected revenue by conducting detailed root cause analysis of overdue accounts and adjusting collection strategies accordingly.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Delivered actionable insights for faster decision-making.
  • Exceptional at keeping track of current inventory levels and replenishing them based on consumer demand and sales forecasting.
  • Collaborative leader coordinating with legal teams.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Consistently maintains accounts receivable turnover at metric% of balance within 6 months, exceeding organizational benchmarks and driving payment consistency among customers.
  • Collaborative leader fostering cross-department efficiencies.
  • Delivered additional liquidity of $8 per quarter.
  • Cut bad debt exposure by $14.
  • Adept at mitigating debtor disputes, having resolved overdue payments exceeding $5 for debts outstanding more than two years, improving the company's cash flow.

Accomplishments

  • Created and maintained dashboards for real-time reporting of accounts receivable aging, improving team visibility and performance tracking by 40%.
  • Partnered with the finance and operations teams to resolve billing discrepancies, reducing invoice disputes by 36% and speeding up cash flows before standard.
  • Developed and executed a new collections strategy that decreased overdue accounts by 34%, improving cash flow significantly within 18 months.
  • Cultivated a customer-focused collections strategy that enhanced client relationships while improving cash application effectiveness by 80%.
  • Implemented a dynamic credit limit analysis system that reduced bad debt by $12 and improved credit risk mitigation by 71%.
  • Coordinated with international subsidiaries in Austin to align receivables management practices, reducing payment delays by 17%.
  • Achieved 16% reduction in aged receivables by leading continuous improvement initiatives focused on debtor follow-up and automated reminder systems.
  • Led automation integration with Adobe Creative Suite, which achieved a 16% reduction in manual billing tasks and saved 8 hours weekly.
  • Developed comprehensive training materials for new hires to ensure consistent methods of debt collection, reducing discrepancies by 33%.
  • Led a team of 4 in managing the full lifecycle of accounts receivable, reducing overall aging balances by 36% in 14 months.

Affiliations

  • Debt Collection Professional Certification
  • Association of Information Technology Professionals
  • Certified Accounts Receivable Professional (CARP) – RMAI
  • Turnaround Management Association (TMA)
  • Commercial Finance Association (CFA)
  • Association of Latino Professionals in Finance and Accounting (ALPFA)
  • National Society of Accountants (NSA)
  • Certified Fraud Examiner (CFE), Association of Certified Fraud Examiners (ACFE)
  • Society of Human Resource Management
  • Rotary International

Certifications

  • Certified Credit Executive (CCE) – National Association of Credit Management
  • Certified Business Analysis Professional (CBAP)
  • Certified Treasury Professional (CTP)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Professional Bookkeeper Certification - Lakeside Partners
  • Certified Accounts Receivable Manager (CARM)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Professional in Accounts Receivable (CPAR)
  • Certified in Financial Management (CFM) - IMA
  • Certified Business Process Management Professional (CBPM)

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