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Skills

  • Organization
  • Predictive maintenance strategies
  • Database management using Tableau
  • First Aid/CPR
  • Business Intelligence platforms (Power BI)
  • Lean Six Sigma methodologies
  • MS Office
  • Operational improvement
  • Business process reengineering
  • IT Systems Integration

Work Experiences

  • Collaborated with the procurement team.
  • Collaborated with cross-functional teams to streamline end-to-end order processing, reducing fulfillment time by 44%.
  • Achieved results within several months.
  • Acted as liaison between operations and IT departments in Raleigh, resulting in seamless system integrations without service interruptions.
  • Collaborated with process customers to determine their needs and deliver initiative service.
  • Collaborated with the operations team.
  • Achieved a 81% decrease in non-compliance issues.
  • Used on-site observation and personal interviews to identify individual employee strengths.
  • Collected and analyzed data from 10 departments.
  • Internal systems were reviewed, and training plans were created to address areas that needed to be improved.

Summaries

  • Achieved 63% reduction in downtime.
  • Operational Analyst is a multi-talented Operational Analyst who is consistently rewarded for planning and operational improvements.
  • Well-versed in working with employees and leaders to resolve control and procedural issues that are causing business operations to suffer.
  • Collaborative Operational Analyst, delivering measurable improvements in order processing efficiency by working closely with IT and operational teams.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at forecasting and planning using advanced models.
  • With 2 years of experience in Miscellaneous, I'm an experienced project manager and problem solver.
  • Operational Analyst with 11 years of successful risk assessment and budget management experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Identified key operational bottlenecks through process mapping, resulting in lead time reductions of 15 days.
  • Developed and tracked key performance indicators (KPIs) to monitor daily operations, which improved overall process efficiency by 20%.
  • Collaborated with engineering to rectify a procedure, reducing processing time and increasing accuracy by 42%.
  • Developed financial models identifying cost-saving opportunities, reducing the annual budget by $10.
  • Completed a cost-benefit analysis for outsourcing solutions, saving the company $3 annually.
  • Led team to re-engineer business processes, achieving a 29% improvement in productivity without increasing resources.
  • Implemented a predictive maintenance system that reduced downtime by 27% and prevented costly delays.
  • Produced and presented regular operational reports to C-suite executives, resulting in strategic adjustments that increased profitability by 47% in 2015.
  • Collaborated with procurement to optimize supplier contracts, reducing supply chain costs by up to $11.
  • Critically reviewed operational reports related to method, generating insights that increased customer retention by 31% over one year.

Affiliations

  • Supply Chain Council (SCC)
  • Data Science Society
  • Association for Supply Chain Management (ASCM)
  • Chartered Institute of Procurement & Supply (CIPS)
  • Association of Information Technology Professionals
  • Rotary International
  • Association of Change Management Professionals (ACMP)
  • Association for Financial Professionals (AFP)
  • Society of Women Engineers
  • Institute for Operations Research and the Management Sciences (INFORMS)

Certifications

  • ServSafe
  • Oracle Certified Professional (OCP) in Database Management
  • Lean Six Sigma Black Belt Certification
  • SAS Certified Advanced Analytics Professional Using SAS 9
  • SQL for Data Science Certification – Coursera
  • Certified Business Analysis Professional (CBAP)
  • Project Management Professional (PMP)
  • Agile Certified Practitioner (PMI-ACP)
  • Certified Supply Chain Professional (CSCP)
  • SHRM Certified Professional (SHRM-CP)

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