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Skills

  • Business operations
  • Miscellaneous regulations
  • Meticulous attention to detail
  • Copying medical records
  • Meeting planning
  • Inventory control
  • Executive presentation development
  • Sensitive material handling
  • Spreadsheet development
  • Contract agreement preparation

Work Experiences

  • Assisted Office Automation Clerk by managing personal documents, organizing calendars, and preparing meeting collateral.
  • Distributed administrative tasks strategically among procedure employees and provided guidance to help them perform better.
  • Maintained strict confidentiality while creating files, reports, and records.
  • Client rebate reconciliation, reporting, and check requests were all handled by me.
  • Planned domestic and international travel, including booking flights, hotels, and ground transportation.
  • Kept track of how much initiative supplies were being used and contacted vendors to place new orders.
  • Used a variety of data collection methods to successfully research and record data.
  • Was in charge of HR documentation, which included filling out forms, reports, and records.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Planned client service schedules for up to 12 employees on a weekly basis.

Summaries

  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Flexible Office Automation Clerk with 7 years of experience in initiative office environments.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Professional with quality assurance and performance reporting fluency.
  • Team player who is knowledgeable in performance reporting and workflow optimization.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Office Automation Clerk is a meticulous Office Automation Clerk who is dedicated to completing administrative tasks with zeal.
  • With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks.

Accomplishments

  • Created custom reports using metric, improving financial tracking accuracy by 65%.
  • Achieved Excellence Award for exemplary administrative and office automation support, found key to ensuring timely project coordination.
  • Completed payroll for staff of 18 direct reports.
  • Trained 13 temporary accounting administrative staff during tax season.
  • Implemented electronic filing system for procedure, reducing search time for important documents by 77%.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Accomplished category through standard.
  • Automatically resolved 9 IT-related issues per month by quickly assessing and troubleshooting issues using ServiceNow and internal resources.

Affiliations

  • Document Management and Technology Professional Group
  • Rotary International
  • National Association of Legal Assistants (NALA)
  • Office and Professional Employees International Union (OPEIU)
  • Project Management Institute (PMI)
  • American Management Association (AMA)
  • International Business Professional Association (IBPA)
  • Toastmasters
  • Society of Women Engineers
  • Lions Club

Certifications

  • Certified Information System Auditor (CISA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Document Imaging Architect (CDIA+)
  • International Association of Administrative Professionals: Scrum Master
  • Microsoft Office Specialist (MOS) Certification - Excel
  • Certified Protection Officer (CPO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Administrative Support Specialist Certificate
  • Certified Professional in Management (CPM)
  • ServSafe

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