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Skills

  • Operational improvement
  • EEOC expertise
  • Business continuity planning
  • Union negotiations
  • Security systems
  • Planning and coordination
  • Payroll administration
  • Administrative support
  • Project organization
  • Team building

Work Experiences

  • Achieved 65% reduction in absenteeism.
  • Conducted research to keep up to date on relevant legislation and regulations and to ensure that requirements were met.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Improved operational efficiencies and tracking by creating filing systems to keep confidential employee documents and reports.
  • Strengthened and improved processes for handling complaints by providing policy guidance and leading thorough investigations into incidents and concerns.
  • Implemented wellness programs to alleviate stress, boost morale, and boost productivity.
  • Restructured a department that was underperforming and overstaffed into a leaner, more organized team.
  • Created leadership development programs that were tailored to each area to challenge and advance current leaders.
  • Reduced HR budget spending by 12% by developing new processes and improving workflow during 18 months.
  • Increased minority hiring by 12% by cultivating community partnerships and attracting a high-quality workforce.

Summaries

  • Results-oriented Miscellaneous professional with vendor management, workflow optimization, and vendor management strengths.
  • Multilingual and fluent in Japanese and Portuguese, with a strong grasp of cultural differences.
  • Negotiation, planning, and program management skills are exceptional.
  • Change agent with a track record of driving continuous performance gains.
  • Human Resources Director with a track record of leveraging people and best practices to achieve accountable results.
  • With expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution, she is adaptable and focused.
  • Communicative and team-oriented, with Salesforce expertise.
  • Procedure and method have a proven track record.
  • Human Resources Partner with 3 years of related experience and demonstrated abilities in facilitating method and framework.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.

Accomplishments

  • Established an employee recognition program that boosted employee morale and yielded a 58% increase in productivity across logistics.
  • Redesigned job descriptions and career progression frameworks for customer success, leading to clearer role expectations and a 83% increase in internal job satisfaction.
  • Conducted workforce planning for 14 departments across Seattle, optimizing headcount and reducing overhead by 46% while maintaining service levels.
  • Partnered with the leadership team to create a transparent salary structure and compensation review process, increasing employee trust and reducing pay disparities by 52%.
  • Championed employee well-being initiatives that reduced absenteeism by 28% and improved employee satisfaction, leading to a healthier and more productive workforce.
  • Developed and delivered training programs on legal compliance, reducing company exposure to lawsuits and cutting potential liabilities by 74% annually.
  • Managed employee relations cases, handling 9 grievances and disputes with a resolution rate of 63%, significantly reducing time and costs spent on legal issues.
  • Steered employee engagement focus groups to identify improvement opportunities, delivering actionable insights that reduced turnover by 76% in Chicago.
  • Successfully coached and mentored 12 managers across departments on effective employee management techniques, leading to improved team performance and retention.
  • Designed and facilitated strategic workforce downsizing initiatives, helping the company save 18 in labor costs while maintaining morale and productivity.

Affiliations

  • Participant, HR Analytics Summit at Denver, discussed the role of HR metrics in productivity and performance improvement.
  • Active member, National Human Resources Association (NHRA), consistently attended regional HR strategy sessions.
  • Former Fellow, Workforce Analytics Institute at procedure, focused on advancements in predictive HR analytics.
  • Volunteer, metric, mentored HR students on recruitment process improvement and employee engagement techniques.
  • Certified Behavioral Interviewer through framework, leading structured interviews that resulted in 55% increase in hire quality.
  • Certified Diversity and Inclusion Specialist through Lean, implemented diversity programs that resulted in 44% increase in representation.
  • Member, Corporate Health & Wellness Association, influenced the development of mental health benefits for employees.
  • Volunteer, process, advising early-career professionals on leadership, engagement, and performance management.
  • Affiliated Professional, metric Human Capital Advisory Board, regularly assisting in the development of the curriculum for HR programs.
  • Member, Employee Relations Professionals Association (ERPA), focused on case studies of labor relations and workplace well-being programs.

Certifications

  • Certified Human Capital Strategist (HCS)
  • Change Management Practitioner Certification
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Succession Planning and Talent Development Certification
  • Cisco Certified Network Associate (CCNA)
  • Associate Professional in Human Resources (aPHR)
  • American Academy of Financial Management (AAFM)
  • Certified Employee Benefits Specialist (CEBS)
  • Microsoft Office Specialist (MOS)

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