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Skills

  • Clinical staff onboarding efficiency
  • Drug utilization review
  • Compliance management during state and federal audits
  • Audit success improvement through MDS compliance training
  • MDS accuracy improvement
  • Effective use of case mix index (CMI) analysis
  • Pharmacy operations management
  • Interdisciplinary collaboration to improve outcomes
  • Accreditation coordination
  • Mentoring and coaching for MDS coordinators

Work Experiences

  • Achieved 24% compliance to federal standards.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Contributed to facility performance reviews.
  • Planned surgeries, handled pre-certifications, and double-checked insurance coverage.
  • Achieved zero deficiencies in 2023.
  • Achieved Top Performer for compliance.
  • Increased patient satisfaction by 8% within 18 months.
  • Collaborated with regional administrators.
  • Corrected billing issues.

Summaries

  • Awarded Employee of the Year for clinical excellence in 2021.
  • Director of MDS Services is a multi-talented Director of MDS Services who is consistently rewarded for planning and operational improvements.
  • Bringing a successful career history of more than 5 years to the table.
  • Accomplished this within 18 months.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Accomplished healthcare professional.
  • Achieved MDS performance goals across 11 locations.
  • Achieved zero deficiencies.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.

Accomplishments

  • Implemented targeted staff training programs, improving staff certification rates by 63% within the first year.
  • Led the training and on-boarding of MDS Coordinators, reducing overall error rates by 79% in the first 10 months.
  • Resolved product issue through consumer testing.
  • Directed performance improvement projects that standardized MDS processing, reducing unnecessary resident readmissions by 52%.
  • Analyzed and interpreted MDS data for 8 facilities, helping leadership make data-driven decisions that improved care quality by 47%.
  • Led organizational compliance efforts, maintaining a 45% regulatory compliance rate over 4 consecutive years.
  • Served as primary liaison during state and federal audits, leading 15 facilities to maintain compliance with zero deficiencies in 2016.
  • Orchestrated a company-wide MDS modernization project, cutting manual MDS review time by 65% after implementation of new tools.
  • Coordinated interdisciplinary teams to prepare for PDPM changes, ensuring the successful transition and increasing reimbursements by 43%.
  • Reduced clinical documentation errors through the integration of MDS with automated record systems, reducing reported errors by 28%.

Affiliations

  • National Association for Healthcare Quality (NAHQ)
  • National Association of Long-Term Care Administrator Boards (NAB)
  • Health Leadership Council
  • American Medical Informatics Association
  • Project Management Institute
  • Member of the National Advisory Council for Skilled Nursing Workforce
  • American Marketing Association
  • Healthcare Compliance Association (HCCA)
  • American Case Management Association (ACMA)
  • American Society of Safety Professionals

Certifications

  • Certified in Healthcare Data Analytics (CHDA) by AHIMA
  • Managed Care Professional (MCP) Certification by Harbor & Co.
  • Health Information Management (HIM) Certification by AHIMA
  • Salesforce
  • Certified Rehabilitation Registered Nurse (CRRN) by Rehabilitation Nursing Certification Board (RNCB)
  • Certified Professional Coder (CPC) by AAPC
  • Certificate of Completion: Minimum Data Set (MDS) 3.0 by program
  • Post-Acute Care Certification by standard
  • Project Management Professional (PMP)
  • Certified Specialist in Aging Services (CSAS) by LeadingAge

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