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Skills

  • Product ordering
  • Program equipment
  • Communications
  • Time management skills
  • Client-focused
  • Operational improvement
  • Positive learning process
  • Quick learner
  • Relationship development
  • Safety measures

Work Experiences

  • Worked with the parts department to get the parts I needed.
  • Invented
  • Advised
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Used ServiceNow to accurately enter data into a batch ticketing system.
  • Guided
  • Identified
  • Assisted clients in setting and achieving health and wellness objectives.
  • Responded quickly to customer concerns and resolved initiative issues using workflow optimization and data analysis.
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.

Summaries

  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Service-driven
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • Proactive
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Increased class participation by 64% through strategic social media marketing and targeted event promotions.
  • Collaborated with team of 7 in the development of system.
  • Analyzed client feedback and implemented changes to class structure, improving member retention by 52% over a two years period.
  • Secured long-term commitment from clients for personal training services, driving a 82% increase in total revenue from individualized training.
  • Managed promotional campaigns in collaboration with local businesses, resulting in an increase of 6% in new member sign-ups during framework.
  • Conducted regular staff training sessions, which enhanced overall instruction quality, leading to a 78% improvement in instructor-to-client rapport.
  • Reduced client downtimes by 40% through expert staffing and streamlined operations, keeping all fitness classes fully staffed.
  • Designed and implemented a social media marketing strategy that led to a 64% increase in online inquiries and new memberships.
  • Led a team of 15 fitness instructors, providing regular performance coaching and reviews, improving client engagement and feedback scores by 61%.

Affiliations

  • National Academy of Sports Medicine (NASM)
  • Jaycees
  • International Fitness Professionals Association (IFPA)
  • Outdoor Fitness Association (OFA)
  • Association for Physical Education (AfPE)
  • American Fitness Professionals & Associates (AFPA)
  • Council for Fitness Education and Development (CFED)
  • Wellness Council of America (WELCOA)
  • Project Management Institute
  • Fitness Industry Technology Council (FITC)

Certifications

  • Certified Corporate Fitness Specialist - International Sports Sciences Association (ISSA)
  • Certified Strength and Conditioning Specialist (CSCS) - National Strength and Conditioning Association (NSCA)
  • Salesforce
  • Senior Fitness Specialist - American Council on Exercise (ACE)
  • Certified Indoor Cycling Instructor - Schwinn Fitness
  • ServSafe
  • First Aid/CPR Certified
  • Mind Body Specialist - American Council on Exercise (ACE)
  • CompTIA A+ Technician
  • Certified Pilates Instructor - framework

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