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Skills

  • Merchandising
  • Contract negotiation and closing
  • Operational improvement
  • Vendor Negotiations
  • Asana expert
  • Business operations
  • Data analysis
  • Agile project management
  • Customer education
  • First Aid/CPR

Work Experiences

  • Achieved revenue growth within 2018.
  • Automated the reporting process.
  • Boosted email open rates by 51%.
  • Served as the initial point of contact for Vantage.
  • Provided excellent, personalized customer service.
  • Built partnerships with key industry influencers, resulting in a 62% increase in social media-driven sales in 2019.
  • Adapted the sales strategy.
  • Achieved results over one year.
  • Assisted clients in the creation of website portals and social media pages for the promotion of their businesses.
  • Trained 13 sales associates in product specifications, sales incentives, and selling techniques, resulting in a 9% increase in customer satisfaction.

Summaries

  • Achieved a 63% boost in lead generation.
  • Capable of leading a team and providing excellent, personalized customer service.
  • Detailed knowledge of sales strategy and merchandising methods.
  • Achieved a 18% reduction in costs.
  • Achieved 23% growth in product sales over the past year.
  • Achieved 58% market share growth in Adobe Creative Suite.
  • Internet Sales Manager with 16 years of dedicated Adobe Creative Suite sales experience.
  • Dedicated to informing customers about new product developments and upselling upgraded models.
  • Maintaining an active social media presence and following up with customers is a strong suit.
  • Customers are welcomed with open arms, and comprehensive service is provided.

Accomplishments

  • Optimized lead generation efforts by integrating system, achieving a 65% growth in lead-to-sale conversion rates.
  • Collaborated with team of 16 in the development of program.
  • Collaborated with the product development team to launch Tableau, driving an increase in average order value by $111,000.
  • Developed and executed an online sales strategy that led to an 70% increase in overall revenue within one year.
  • Exceeded sales quotas by 77% through sales process improvements and team performance evaluations.
  • Implemented A/B testing for email campaigns, resulting in a 64% increase in open rates and CTR across key demographics.
  • Designed and executed multi-channel marketing campaigns that increased click-to-purchase rates by 73% over two years.
  • Led post-launch analytics and feedback loops for Workday, informing enhancements that drove an 59% uplift in usage metrics.
  • Partnered with finance and analytics teams to design a dynamic pricing model, resulting in a revenue uplift of $180,000 over three years.
  • Managed annual digital marketing budget of $46,000, ensuring an average ROAS increase of 63% year-over-year.

Affiliations

  • Digital Sales Transformation Council
  • Freemason
  • Project Management Institute (PMI)
  • HubSpot Certified Professional
  • Sales Management Association
  • Project Management Institute
  • LinkedIn Marketing Solutions Certified Professional
  • National Association of Sales Professionals (NASP)
  • National Retail Federation (NRF)
  • American Society of Safety Professionals

Certifications

  • Advanced Google Analytics Certification 2024
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Digital & Data-Driven Marketing Analyst (Ironclad Systems, 2015)
  • Google Ads Certification 2024
  • ServSafe
  • Certified Sales Leadership Professional (system, 2017)
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Usability Analyst (Cedar Works, 2015)
  • Certified Digital Sales Leader (Harbor & Co., 2016)

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