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Skills

Closing processes
Process improvement
Miscellaneous best practices
Critical Thinking and Problem Solving
Team building
Problem resolution
Relationship development
Bookkeeping
Operational improvement
Debt management

Work Experiences

Conducted comprehensive risk assessments.
Coordinated the end-to-end review of programs.
Achieved a 48% reduction in non-compliance findings.
Achieved full compliance within 2 weeks.
Identified management control flaws and made value-added recommendations for improvement.
Evaluated the design and operational effectiveness of audit areas using budget management.
Conducted root cause analysis on program failures.
Designed and executed pilot audits that identified key areas of non-compliance, reducing future program risks by 66%.
Coordinated with financial analysts to incorporate budgetary reviews into program evaluations, resulting in increased transparency.
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

Committed Program Review Specialist with substantial experience in ensuring program audit readiness and securing adherence to the latest state and federal regulations.
Auditor who is well-versed in method and ServiceNow.
Collaborated across departments and external partners.
Program Review Specialist is a multi-talented Program Review Specialist who is consistently rewarded for planning and operational improvements.
Achieved a 77% reduction in audit findings.
Achieved higher accuracy in program reviews by 54%.
Adept at conducting end-to-end program reviews.
Achieved Employee of the Year for program audit excellence.
Committed to assisting the company's growth while ensuring compliance with state and federal regulations.
Achieved over 62% reduction in program deficiencies.

Accomplishments

Managed time-sensitive regulatory updates to ensure all programs remained compliant with procedure requirements.
Coordinated the end-to-end review of programs impacting over 16 beneficiaries, ensuring compliance with federal, state, and local regulations.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Introduced a quarterly review system that provided continuous feedback loops and corrective measures for ongoing programs, reducing review fatigue.
Achieved Six Sigma in 2024 to enhance program review capabilities, ensuring the highest standards of regulatory practices.
Designed a stakeholder engagement plan, enhancing client feedback collection and improving future program iterations.
Collaborated with team of 18 in the development of system.
Partnered with logistics to integrate Jira, resulting in a more efficient tracking system for program metrics.
Collaborated with regional offices to ensure programs were reviewed in accordance with both local and national standards, avoiding 8 potential fines.
Facilitated communication between program managers and external stakeholders, improving program transparency and stakeholder satisfaction by 42%.

Affiliations

American Medical Informatics Association
American Society for Public Administration (ASPA)
Lions Club
Society for Quality Assurance (SQA) Member
Evaluation Network for Public Accountability Contributors
Project Management Institute
Lean Six Sigma Professional Association
Jaycees
National Association of Social Workers
Strategic Planning Forum Contributor

Certifications

Salesforce
SHRM Senior Certified Professional (SHRM-SCP)
Cisco Certified Network Associate (CCNA)
CompTIA A+ Technician
Project Management Professional (PMP)
First Aid/CPR Certified
Certified Anti-Money Laundering Specialist (CAMS) - category
Certified Compliance and Ethics Professional (CCEP) - category
Certified ScrumMaster (CSM) – Scrum Alliance
Certified Information Security Manager (CISM) – ISACA

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