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Skills

  • Cultural competency
  • Evidence-based program evaluation
  • Conflict resolution and dispute mediation
  • Relationship development
  • Media Relations and Outreach
  • Program development
  • Multicultural Community Engagement
  • MS Office
  • Budget Management and Cost Control
  • Budget Forecasting and Monitoring

Work Experiences

  • Assisted 3 affected individuals.
  • Held community workshops to promote various programs and inform the public about services that are available.
  • Achieved PMP from Beacon Labs.
  • Educated families and members of the community about domestic violence and its effects on children.
  • Collaborated with municipal leaders to influence policy changes regarding social services, resulting in a Six Sigma from Brightline.
  • Achieved a 47% dispute resolution success rate.
  • Addressed housing insecurity.
  • Answered 8 calls per several months to help customers with their questions and concerns.
  • Collaborated with local schools.
  • Achieved a success rate of 23%.

Summaries

  • Community Service Coordinator is a multi-talented Community Service Coordinator who is consistently rewarded for planning and operational improvements.
  • Boosted visibility for community programs by 75%.
  • Collaborated with local businesses and organizations.
  • Committed to fostering cross-functional collaboration, leading to the successful launch of ServiceNow programs that have filled critical gaps in community services.
  • Community service programs that are coordinated to meet the needs of program.
  • Achieved OSHA-free audits.
  • Assisted 16 individuals impacted by crisis events.
  • Analytical mindset with experience in assessing community needs.
  • Adept at mediation.
  • Committed to fostering cross-functional collaboration.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared and submitted 15 successful grant applications, securing procedure to fund new community service initiatives.
  • Built strategic partnerships with local businesses, increasing sponsorship funding by 44% for key community events.
  • Developed an internship pipeline in collaboration with local universities, providing 14 students with hands-on experience in community work.
  • Coordinated the implementation of data-driven strategies, leading to the successful development of initiative that addressed metric.
  • Collaborated on a task force that addressed housing insecurity, resulting in a 38% increase in successful housing placements for Austin.
  • Managed a project to overhaul community center facilities, successfully improving user satisfaction rates by 78%.
  • Led cross-functional team to raise awareness of mental health services, boosting service engagement by 62% in Raleigh.
  • Collaborated with team of 5 in the development of method.
  • Ensured regulatory compliance in community resource allocation, saving the organization 10 through efficient use of framework.

Affiliations

  • Association for Community Organization and Social Administration (ACOSA)
  • National Association of Social Workers
  • American Medical Informatics Association
  • International Association for Volunteer Effort (IAVE)
  • Community Action Partnership (CAP) Volunteer Network
  • Community Development Finance Institutions (CDFI) Coalition
  • Community Tool Box Learning Collaborative
  • American Public Health Association (APHA)
  • Association for Computing Machinery
  • International Federation of Social Workers (IFSW)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CPR, AED, and First Aid Certification - American Red Cross
  • Child Protection Certificate - Harbor & Co.
  • Certified Child and Youth Care Practitioner (CYC-P) - Child and Youth Care Certification Board
  • Conflict Resolution and Mediation Certificate - Northwind
  • First Aid/CPR Certified
  • Certified Grant Writer® (CGW) - American Grant Writers' Association
  • Diversity, Equity, and Inclusion (DEI) Certification - Harbor & Co.
  • Advanced Diploma in Disaster Risk Management - Beacon Labs
  • Fundamentals of Global Health Certificate - standard

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