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Skills

  • Compliance with Alcohol Serving Laws
  • Budgets
  • Customer retention strategies
  • Bartender training program development
  • Inventory controls
  • Procedure equipment
  • Project organization
  • MS Office
  • Advanced mixology instruction
  • Operational improvement

Work Experiences

  • Aligned bartender training with the service mission.
  • Conducted pre- and post-shift inventory counts.
  • Analyzed sales data.
  • Analyzed sales data and mentored bartenders on focusing more on high-margin products, boosting drink revenue by $11 per month.
  • Created a structured development pipeline.
  • Created sales incentive plans.
  • Was in charge of food costs and inventory management.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Achieved a smoother workflow during peak hours.
  • Boosted customer visits.

Summaries

  • Innovative dishes, effective leadership, and increased productivity have all been demonstrated in the past.
  • Achieved notable recognition including Top Performer.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Achieved a 61% boost in positive customer reviews.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved profit growth.
  • Clear understanding of process improvement and workflow optimization as well as data analysis training.
  • Adept at crafting effective post-training assessments to fine-tune processes, helping to increase bartenders’ confidence and reduce average onboarding time by 17 days.
  • Bartender Trainer with 10 years of successful budget management and strategic planning experience.
  • Bartender Trainer has been certified.

Accomplishments

  • Provided post-training performance feedback sessions that improved bartender effectiveness ratings by 48% across all shifts.
  • Collaborated on a comprehensive cocktail crafting workshop, increasing high-end beverage sales by $2 monthly.
  • Designed and executed system, which increased revenue by $2 and saw a 76% rise in repeat customers.
  • Implemented cost-effective inventory management techniques that improved order accuracy, reducing stock discrepancies by 75%.
  • Presented a mixology workshop during industry trade-show, raising brand awareness and leading to a 63% increase in business partnerships.
  • Conducted bi-weekly liquor law compliance workshops to ensure Seattle passed metric inspections with zero violations.
  • Collaborated with team of 10 in the development of process.
  • Redesigned bartending curriculum, increasing course satisfaction ratings by 44% and reducing training time by 7 hours.
  • Worked with bar managers to develop hands-on training modules that boosted bartender certification pass rates by 76%.
  • Partnered with management to optimize supplies and inventory processes that saved $17 annually by reducing waste.

Affiliations

  • Institute of Hospitality (IOH)
  • European Bartender School Alumni Network
  • Hospitality Financial and Technology Professionals (HFTP)
  • Society of Human Resource Management (SHRM) - Hospitality Chapter
  • Jaycees
  • National Restaurant Association
  • Project Management Institute
  • Beverage Alcohol Resource (BAR) Certification Network
  • Global Bartenders Association (GBA)
  • Society of Human Resource Management

Certifications

  • Train the Trainer (TTT) Certification - Bartending
  • Social Media Marketing for Hospitality Professionals - Workday
  • Alcohol Awareness Training Program - Arizona
  • Certified Public Accountant
  • Master Mixologist Certification - Summit Group
  • TIPS (Training for Intervention Procedures) Certification
  • Google Certified Professional Cloud Architect
  • Advanced Bartending Techniques Certification - Brightline
  • Bar and Nightclub Management Certification - Lakeside Partners
  • Wine & Spirit Education Trust (WSET) Level 1 Award in Spirits

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