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Skills

  • Risk management
  • Business operations
  • Organization
  • Statistical Process Control (SPC)
  • Customer service
  • FMEA (Failure Mode and Effects Analysis)
  • First Aid/CPR
  • Process improvement
  • Time management
  • Budgeting and resource allocation

Work Experiences

  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Established and tracked the goals and objectives of the quality department.
  • Applied Six Sigma methodologies.
  • Achieved results within 18 months.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Achieved results within the first the past year.
  • Transported Salesforce to three years customer locations.
  • Oversaw the delivery of system project by standard team, which resulted in category.
  • Aligned product quality standards globally.
  • Achieved consistent compliance across 3 international sites.

Summaries

  • Attained a 84% reduction in testing errors.
  • Committed to evaluating product quality and manufacturing processes thoroughly in order to achieve superior results and customer satisfaction.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved up to $5 annual savings.
  • Achieved Excellence Award recognition.
  • Manage a quality audit program to identify and correct nonconformities, as well as to instill a culture of continuous improvement.
  • Ensures that production and manufacturing lines run smoothly, coordinating employee efforts and facilitating communication between management and production departments.
  • Achieved a system pass rate.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.
  • Experienced in reviewing and interpreting regulatory and programmatic guidance, as well as implementing corporate compliance, risk management, and corrective action programs.

Accomplishments

  • Collaborated with team of 9 in the development of framework.
  • Successfully deployed 5S workplace organization strategies, which led to improvements in safety and quality control investigation times.
  • Created a supplier evaluation scorecard that improved compliance with quality specifications by 48%.
  • Implemented a preventive maintenance plan that decreased downtime by 39% over the course of two years.
  • Directed internal audits and ensured compliance with category, resulting in zero major findings during 2019 external audits.
  • Played a key role in the introduction of Salesforce that increased detection of defects in early-stage production by 34%.
  • Pioneered statistical process control (SPC) methodologies, contributing to a 21% improvement in production consistency.
  • Successfully led a cross-functional team to achieve ISO Scrum Master, leading to a 42% increase in process efficiency.
  • Streamlined quality assurance processes by implementing Tableau, resulting in a 27% reduction in cycle time.
  • Reduced rejected batches by 23% by analyzing process deviations and driving corrective actions.

Affiliations

  • Freemason
  • American Society of Safety Professionals
  • Risk Management Society (RIMS)
  • National Association for Business Resources (NABR)
  • Toastmasters
  • Project Management Institute
  • International Test Commission (ITC)
  • American Society for Quality (ASQ) - Certified Manager of Quality/Organizational Excellence 2019
  • International Association of Administrative Professionals
  • Institute for Industrial Engineers (IIE) - Certified Process Improvement Specialist 2024

Certifications

  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Risk Management Professional (PMI-RMP)
  • Certified in Production and Inventory Management (CPIM) by APICS
  • Automotive SPICE Assessor Certification
  • Certified Six Sigma Black Belt (CSSBB) by ASQ
  • Cisco Certified Network Associate (CCNA)
  • Total Quality Management (TQM) Certification
  • Certified Test Manager (CTM) by ISTQB
  • Certified Quality Auditor (CQA) by ASQ

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