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Skills

  • Business correspondence
  • Social media knowledge
  • Spreadsheet management
  • Appointment setting
  • Customer relations and communications
  • Business Administration
  • Regulatory compliance
  • Presentation design
  • Advanced Excel skills for audit analysis
  • Recordkeeping

Work Experiences

  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.
  • Provided system software support and training to the entire office, including troubleshooting and optimization.
  • Used budget management and strategic planning to quickly resolve category issues, effectively reducing customer complaints by 10%.
  • Created procedure presentations that were both informative and appealing.
  • Wrote extremely precise internal and external letters and memos.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Updated the program's procedure information in the tracking system.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.

Summaries

  • Prepared to bring 3 years of experience to Beacon Labs and take on a new and challenging role.
  • Dedicated to keeping track of program data, creating metric reports, and data analysis.
  • Administrative professional with strong communication, planning, and prioritization skills demonstrated over 16 years of service.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • For process, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • QuickBooks expert with exceptional data analysis and typing abilities.
  • Internal Auditing Administrative Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Ability to work independently or in a team environment with a self-motivated work ethic.

Accomplishments

  • Liaised with procedure to centralize procurement records, resulting in faster audit approval times by 10 days.
  • Conducted variance analysis on budget reports, identifying patterns that contributed to reducing anomalies by 33% %.
  • Assisted external auditors by providing detailed records, ensuring company compliance with regulatory guidelines.
  • Collaborated with team of 11 in the development of metric.
  • Resolved product issue through consumer testing.
  • Prepared audit summaries and reports for review by management, ensuring clarity and actionable insights for 8 audits.
  • Incorporated key compliance metrics into monthly reports, making audit summaries 38% easier to interpret for management.
  • Assisted in the analysis of financial data, identifying 8 discrepancies that resulted in improved compliance with internal audit controls.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Recommended improvements to audit schedules using a digital calendar, saving 42% in administrative resource allocation.

Affiliations

  • National Conference of State Auditors, Treasurers and Comptrollers (NCSATC)
  • International Certification Training Group for Audit Professionals (ICTGAP)
  • Global Association of Risk Professionals (GARP)
  • Jaycees
  • Lions Club
  • Institute of Internal Auditors (IIA)
  • National Association of Social Workers
  • Project Management Institute (PMI), Internal Audit Special Interest Group
  • American Institute of CPAs (AICPA), Internal Audit Sector
  • Toastmasters

Certifications

  • Certified in Control Self-Assessment (CCSA)
  • Certified Public Accountant (CPA), specializing in auditing
  • Certificate in Risk Management Assurance (CRMA)
  • Certified Process Professional (CPP)
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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