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Skills

  • Customer service for parents and guardians
  • Policy development and enforcement
  • Dashboard creation for tracking student progress
  • Operational improvement
  • Community relations
  • Process improvements
  • Exceptional organizational skills
  • First Aid/CPR
  • Supervision
  • Academic administration

Work Experiences

  • Analyzed data on student accommodations.
  • Assisted in preparing district policy materials for special education programming, resulting in clearer communications and 71% fewer inquiries post-launch.
  • Modeled expected and appropriate leadership to encourage positive interactions with students and families among teaching staff and administrative personnel.
  • Created an exciting education-focused setting for students, I created a positive, stimulating learning environment, and for teachers.
  • Worked with Special Education Administrative Assistant to create functional budgets within the budgetary constraints.
  • Assisted in preparing district policy materials.
  • Acted as the first point of contact for parents and guardians, effectively addressing over 9 inquiries per week and maintaining a 69% satisfaction rate.
  • Achieved a 56% decrease in student wait times.
  • Transported ServiceNow to two years customer locations.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved Employee of the Year for compliance excellence.
  • Dedicated Special Education Administrative Assistant.
  • Coordinated IEP and 504 meetings.
  • Coordinated efficient IEP meetings.
  • Accomplished in special education administration.
  • Building strong, effective teams of inspired educators and support staff is something I'm passionate about.
  • Recognized on a regular basis for outstanding performance and contributions to the Education and Training industry's success.
  • Using a variety of leadership approaches to gain active involvement in collaborative activities.
  • Team-building, culture-improvement, and performance-increasing initiatives are all areas where motivational Special Education Administrative Assistant excels.
  • Strengths in quality assurance and vendor management backed up by Education and Training training.

Accomplishments

  • Assisted in the transition process from high school to post-secondary educational services for special needs students, facilitating communication by ensuring 11% of necessary documents were in place.
  • Reduced department's administrative workload by 80% through automating routine data entry tasks via Workday, enhancing overall staff productivity.
  • Implemented new communication protocols for coordinating evaluation teams, enhancing collaboration among psychologists, teachers, and school administrators.
  • Designed and implemented a tracking system for student evaluations, reducing missed deadlines by 41% over a 2015-year period.
  • Collaborated with school counselors to ensure timely modifications of school plans, facilitating academic success for 5 special needs students.
  • Organized professional development events for special education staff, resulting in a 56% increase in participation and engagement.
  • Implemented an electronic filing system to securely store historical IEPs and compliance reports, reducing physical paper usage by 78% annually.
  • Developed and maintained a student disciplinary incident log, enabling precise tracking of behavioral reports for special education students.
  • Orchestrated workshops and training focused on legal requirements for special education documentation, increasing staff compliance with compulsory regulations by 33%.
  • Coordinated transportation services for special education students, ensuring seamless communication between parents, drivers, and the school, reducing late pickups by 7%.

Affiliations

  • American Speech-Language-Hearing Association (ASHA) - Supported scheduling for speech therapy
  • American School Counselor Association (ASCA) - Aided in counseling program implementation for special education students
  • American Federation of Teachers (AFT) - Provided administrative support for special education initiatives
  • School Social Work Association of America (SSWAA) - Coordinated student records for transfer cases
  • International Council of Nurses
  • Society of Human Resource Management
  • National Academy of Certified Care Managers (NACCM) - Assisted in care coordination for students with medical needs
  • Association for Supply Chain Management (APICS)
  • Association of School Business Officials International (ASBO) - Participated in finance and budgeting workshops related to classroom resources
  • Project Management Institute

Certifications

  • Google Workspace Administrator Certification
  • Certified Business Analysis Professional (CBAP)
  • Ethics in Educational Leadership Certification - standard
  • Records Management and Certification - metric
  • Google Certified Professional Cloud Architect
  • Child Protection and Safety Certification - Brightline
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)
  • Certified Special Education Advocate – Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)

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