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Skills

  • Team management
  • Instructional leadership
  • Staff development
  • Policy and procedure adherence
  • Student achievement
  • Confidential information management
  • Exceptional organizational skills
  • Budget creation
  • Policy development and enforcement
  • Initiative equipment

Work Experiences

  • Achieved zero data entry errors for 7 consecutive years.
  • Transported ServiceNow to two years customer locations.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with sales on classroom layouts.
  • Assisted in preparing district policy materials for special education programming, resulting in clearer communications and 71% fewer inquiries post-launch.
  • Acted as the first point of contact for parents and guardians, effectively addressing over 9 inquiries per week and maintaining a 69% satisfaction rate.
  • Created a school budget and presented it to the school board, along with recommendations for hiring, capital expenditures, and cost-cutting measures.
  • Was in charge of administrative tasks like scheduling and protocol for orientation, registration, and other related activities.
  • Modeled expected and appropriate leadership to encourage positive interactions with students and families among teaching staff and administrative personnel.
  • All school employees were interviewed, hired, supervised, and assisted, and I provided positive feedback.

Summaries

  • Collaborative and efficient administrative professional.
  • Created inter-office communication systems.
  • Using a variety of leadership approaches to gain active involvement in collaborative activities.
  • Achieved Employee of the Year for compliance excellence.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Within Education and Training, senior Special Education Administrative Assistant and outstanding performer in client relations and risk assessment.
  • Achieved 55% faster turnaround in parent inquiries.
  • Building strong, effective teams of inspired educators and support staff is something I'm passionate about.
  • Collaborative and efficient administrative professional, known for reducing response times by 21% and successfully improving communication across multidisciplinary teams.
  • Delivered consistent results during data audits.

Accomplishments

  • Created and managed forms for tracking medical and psychological reports, ensuring compliance with district-wide data security policies.
  • Assisted in the transition process from high school to post-secondary educational services for special needs students, facilitating communication by ensuring 11% of necessary documents were in place.
  • Scheduled and monitored psychological and speech evaluations, ensuring timely appointment coordination that reduced wait times by 2 days.
  • Secured funding for special education programs by compiling grant reports, achieving $120,000% increase in program resources.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and implemented a database to track process special education services, improving data accuracy and analysis for department presentations.
  • Documented and resolved program which led to framework.
  • Maintained inventory for assistive technology devices used in special education classrooms, ensuring equipment was available and serviced with 49% efficiency.
  • Collaborated with school counselors to ensure timely modifications of school plans, facilitating academic success for 5 special needs students.
  • Reduced department's administrative workload by 80% through automating routine data entry tasks via Workday, enhancing overall staff productivity.

Affiliations

  • International Council of Nurses
  • National Association of Educational Office Professionals (NAEOP) - Certified member specializing in best practices for school office management
  • American Society of Safety Professionals
  • Council of Administrators of Special Education (CASE) - Advocate for policies improving special education services within district
  • National Association of School Nurses (NASN) - Collaborated on programs for students requiring medical attention in schools
  • Association for Supply Chain Management (APICS)
  • International Society for Technology in Education (ISTE) - Assisted teachers in integrating classroom technologies for special education students
  • American Marketing Association
  • International Association of Administrative Professionals (IAAP) - Certified in office management with a focus in education
  • Education Law Association (ELA) - Participated in workshops on compliance with IDEA and other legal mandates

Certifications

  • Crisis Prevention Institute (CPI) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • CompTIA A+ Technician
  • IDEA Compliance Training Certification - Individuals with Disabilities Education Act
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • First Aid/CPR Certified
  • Special Education Administrative Assistant Certification - standard

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