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Skills

  • Microsoft Office
  • Drawing blood
  • Process improvement
  • Problem resolution
  • Operational improvement
  • Heavy lifting
  • Therapeutic phlebotomy
  • Donor screening
  • Kennel cleaning and sanitizing methods
  • Medical records maintenance

Work Experiences

  • Finished procedure of project, which resulted in program.
  • Used therapeutic phlebotomy to treat blood-related chronic disorders.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved a 76% improvement in patient reviews.
  • Built trust and reduced patient discomfort during phlebotomy procedures through stakeholder engagement and quality assurance.
  • Answered 7 phone calls per 6 months to assist customers.
  • Double-checked the data's accuracy and integrity.
  • Used ServiceNow to compile data gathered from various sources.
  • Learned cross-functional collaboration and budget management to help with office needs.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.

Summaries

  • Overnights, weekends, and evenings are all available 7 hours per week.
  • Phlebotomist with 14 years of experience in the laboratory and in clinical settings.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Communicative and team-oriented, with Jira expertise.
  • Student pursuing a Healthcare degree who is eager to contribute developed knowledge in the role of Certified Phlebotomist Technician.
  • Expert in venipuncture, capillary puncture, and special collections in all forms.
  • All phlebotomy techniques, universal precautions, and sterilization protocols are technically proficient.
  • Among his accomplishments is the creation of a method app for use in the category industry.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Phlebotomist with 4 years of venipuncture experience and a proven bedside manner.

Accomplishments

  • Volunteered for bedside blood collection, aiding in 2 emergency patient scenarios while maintaining accuracy and composure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provide assistance in developing procedures for managing difficult pediatric draws, leading to a 58% decrease in failed attempts.
  • Developed and presented a training program on new phlebotomy techniques, which increased successful initial draws by 35% across the department.
  • Led the design and execution of an inventory replenishment system, decreasing sample vial shortages by 85%.
  • Improved multi-site sample tracking and reporting accuracy by training staff on new technology integration, reducing re-draw requests by 39%.
  • Resolved product issue through consumer testing.
  • Maintained clean and accurate patient records, ensuring compliance with HIPAA and fostering trust with patients during each interaction.
  • Collaborated with other departments to introduce a new phlebotomy workflow, reducing repetitive blood draw failures by 79%.
  • Partnered with the clinic's IT team to identify and resolve software inefficiencies, decreasing patient data errors by 65%.

Affiliations

  • Certification, HIPAA Compliance Training, Summit Group, 2022
  • Contributor, Revised Phlebotomy Practice Guidelines for Beacon Labs, 2016
  • Instructor, Phlebotomy Training Seminar, method, 2018
  • Participant, Continuing Education Program in Biomedical Ethics, Northwind, 2016
  • Mentor, Phlebotomy Training Program, Atlanta, 2022-2015
  • Member, National Association of Phlebotomy Professionals, 2024-Present
  • Volunteer Phlebotomist, Vaccine Administration Events, Atlanta, 2016-Present
  • Instructor, Needle Phobia and Patient Comfort Strategies Workshop, Austin, 2020
  • Member, American Society for Clinical Pathology (ASCP) 2023 – Present
  • Ambassador, National Blood Donation Awareness Campaign, Columbus, 2018-2017

Certifications

  • Cardiopulmonary Resuscitation (CPR) and First Aid Certification by National Safety Council
  • Project Management Professional (PMP)
  • EKG Technician Certification (CET) by metric
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Clinical Medical Assistant (CCMA) by NHA
  • Certified Specimen Processor (CSP) by American Medical Technologists
  • Certified Business Analysis Professional (CBAP)
  • ServSafe
  • Certified Public Accountant (CPA)
  • Pediatric Phlebotomy Certification by Cedar Works

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