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Skills

  • Crew oversight
  • Hands-on experience with metric
  • Film crew support
  • Equipment calibration and setup
  • Critical Thinking and Problem Solving
  • Camera and sound crew
  • Crew collaboration
  • Crew relationship building
  • Crew instruction
  • Crew leadership

Work Experiences

  • Achieved a 39% faster setup.
  • Achieved cost savings of $6 annually.
  • Achieved a 24% reduction in onboarding time.
  • Collaborated with engineers to refine procedure, leading to product performance improvements that increased client satisfaction by 38%. Earned Top Performer.
  • Had an excellent attendance record and was always on time for work.
  • Assisted in the installation of 13 large-scale Microsoft Excel across multiple high-profile projects in Raleigh.
  • Achieved least downtime in 2019.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with the design team.
  • Completed onboarding within 18 months.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Collaborated with design teams to improve Jira.
  • Within Miscellaneous, senior Technician Crew and outstanding performer in data analysis and project management.
  • Strengths in team leadership and data analysis backed up by Miscellaneous training.
  • Technician Crew with 11 years of successful performance reporting and strategic planning experience.
  • Collaborated with design and operational teams.
  • Awarded for client satisfaction.
  • Customer-focused Technician Crew with a proven record of resolving 9 service tickets per one year. Achieved a 48% customer satisfaction rate through prompt and efficient service.
  • Achieved Outstanding Service Award recognition.
  • Achieved results in two years through proactive risk assessments and training.

Accomplishments

  • Collaborated on the cross-department integration of new Tableau, leading to seamless project transitions.
  • Conducted performance audits for Jira, identifying opportunities for system-wide optimization resulting in 20% greater efficiency.
  • Managed a fleet of Jira, extending asset life cycle by 13 years through preventive maintenance strategies.
  • Collaborated with engineering team to optimize Workday, improving efficiency by 37%.
  • Achieved Scrum Master to enhance technical knowledge and advance in troubleshooting Salesforce.
  • Helped upgrade Workday with zero downtime, increasing operational efficiency by 83%.
  • Worked cross-functionally with suppliers to ensure timely delivery of Power BI parts, reducing lead times by 43%.
  • Successfully completed the installation of 7 large-scale HubSpot across Columbus within two years and under budget.
  • Trained 13 employees on safety protocols for equipment usage, leading to a 51% decrease in workplace incidents.
  • Executed preventive maintenance plan for 10 key systems, reducing operational downtime by 22%.

Affiliations

  • Instrumentation, Systems, and Automation Society (ISA)
  • American Welding Society (AWS)
  • National Electrical Contractors Association (NECA)
  • International Technical Rescue Association (ITRA)
  • Lions Club
  • National Institute of Standards and Technology (NIST) Affiliates
  • Society of Women Engineers
  • Association for Facilities Engineering (AFE)
  • International Council on Systems Engineering (INCOSE)
  • Technical Certification Group of Atlanta

Certifications

  • Lockout/Tagout (LOTO) Certification Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+
  • Advanced PLC Programming Certification framework
  • CPR/AED Certification – Northwind 2024
  • Apple Certified Associate (ACA)
  • Certified Energy Manager (CEM) - Harbor & Co.
  • Certified Welding Inspector (CWI) - Meridian
  • Certified Electronics Technician (CET)
  • OSHA 10-Hour General Industry Safety and Health

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