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Skills

  • Data entry
  • Pet charting information
  • Family planning services education
  • Home care
  • Collecting vitals
  • CRM Systems
  • Territory Sales Experience
  • Credit and collections
  • Tracheostomy care
  • Results-oriented

Work Experiences

  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Established
  • Responded quickly to customer concerns and resolved standard issues using budget management and quality assurance.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Got better.
  • Identified
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Oversaw and managed 16 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.
  • Reported findings to quality departments and collaborated with the team to develop corrective actions for any deficiencies after conducting routine restraint audits.
  • Raised the stakes.

Summaries

  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Agency Nurse with 16 years of successful stakeholder engagement and strategic planning experience.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • In fast-paced emergency medicine settings, prioritizes clinical and operational tasks.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Highly effective in quality assurance, evaluating personnel performance, and putting in place top-notch strategies.
  • Board-certified registered nurse with interests in telemetry, medical-surgical, and behavioral health.
  • Fluent in both English and Spanish.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.

Accomplishments

  • Documented and resolved standard which led to system.
  • Provided nursing care for psychiatric patients in crisis, helping reduce incidents of self-harm and aggression by 85%.
  • Reduced unnecessary diagnostic testing by advocating early specialist consultations, saving the hospital an estimated 2 annually in cost savings.
  • Facilitated seamless handoff communications between shifts, improving continuity of patient care, reflected by a 19% decrease in reporting errors.
  • Implemented accurate medication reconciliation practices, reducing medication errors by 73%.
  • Collaborated in infection control protocols during flu outbreaks, which contributed to an 75% decrease in hospital-wide infection rates.
  • Increased sales 7% over two years.
  • Collaborated with team of 14 in the development of metric.
  • Collaborated with ER physicians to minimize emergency department wait times, leading to a 17% decrease in patient wait periods.
  • Responded to emergency calls for cardiac patients, applying advanced life support techniques, which led to a 3% increase in survival rate recovery.

Affiliations

  • Association for Professionals in Infection Control and Epidemiology (APIC) Nursing Member
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • National Academy of Medicine – Nursing Division Member
  • State Board Licensing and Examination Committee of Raleigh
  • National League for Nursing (NLN)
  • Nursing Advocacy Group for Critical Care Patients
  • National Nurse-Led Care Consortium Board Member
  • Infectious Disease Society of America Nursing Interest Group
  • Association of Information Technology Professionals

Certifications

  • Certified Medical-Surgical Registered Nurse (CMSRN)
  • Certified Case Manager (CCM)
  • CompTIA A+ Technician
  • Infection Control Certification (CIC)
  • Advanced Cardiovascular Life Support (ACLS) Certification
  • Certified Occupational Health Nurse (COHN)
  • Cisco Certified Internetwork Expert (CCIE)
  • Critical Care Registered Nurse (CCRN)
  • Wound Care Certification (WCC)
  • Microsoft Certified Systems Engineer (MCSE)

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