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Skills

  • Payroll and budgeting
  • Operational excellence
  • Team management
  • Employee training and development
  • Project organization
  • Workflow planning
  • Relationship development
  • Credit and collections
  • Data entry
  • Process improvement

Work Experiences

  • Boosted team productivity by 56%.
  • Was in charge of billing, collection, and reporting for an office that generated over $6 per year.
  • Achieved method.
  • Organized corporate and office conferences for company employees and guests.
  • Authored internal communications documentation.
  • Contributed to strategic planning initiatives.
  • Achieved reduction over 3 years.
  • Investigated and resolved a variety of issues that impacted executive leaders and business initiatives.
  • Achieved zero discrepancies in audits.
  • Bridged communication between upper management and junior staff.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Deputy Manager of Administration with 6 years of experience in optimizing operations, managing large teams, and implementing cost-saving initiatives that improved efficiency by 53%.
  • Clear understanding of performance reporting and strategic planning as well as vendor management training.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Deputy Manager of Administration.
  • Achieved 66% reduction in booking errors.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Bridged communication between upper management and junior staff.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Automated tasks to drive operational improvements.
  • Achieved 43% improvements in staff confidence.

Accomplishments

  • Coordinated with IT to deploy QuickBooks solutions that streamlined day-to-day administrative tasks, enhancing overall operational productivity by 56%.
  • Conducted cost-benefit analysis for office expenditures, resulting in 12 in annual savings for the company.
  • Optimized document filing systems, improving retrieval efficiency by 46% with the implementation of digital file management.
  • Developed and delivered company-wide training on new administrative processes, improving compliance with protocols across 11 departments.
  • Developed and enforced new visitor tracking policies that increased office security and access control, reducing unauthorized entry by 37%.
  • Advocated for and introduced wellness and safety programs, improving work environment standards and awareness among staff by 27%.
  • Managed annual procurement budget of $15, achieving cost savings of 22% by renegotiating supplier contracts.
  • Worked closely with cross-functional teams to ensure that office operations complied with all legal and regulatory requirements, avoiding fines and improving safety.
  • Documented and resolved metric which led to initiative.
  • Reduced procurement turnaround time by 44% by partnering with suppliers for just-in-time delivery solutions.

Affiliations

  • American Society of Safety Professionals
  • American Medical Informatics Association
  • National Management Association (NMA) - Chapter Officer 2023 in Phoenix
  • Corporate Sustainability Network (CSN) - Sustainability Advocate
  • International Council of Nurses
  • Society for Industrial and Organizational Psychology (SIOP) - Associate Membership
  • American Management Association (AMA) - Leadership Development Program 2020
  • Project Management Institute
  • Workplace Wellness Experts Network - Contributor
  • Society for Human Resource Management (SHRM) Active Member

Certifications

  • Project Management Professional (PMP) by initiative
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Corporate Real Estate (CRE) Certificate by CoreNet Global
  • Apple Certified Associate (ACA)
  • Six Sigma Green Belt Certification
  • CompTIA A+ Technician
  • Certified Administrative Professional (CAP) by IAAP
  • Certified Public Accountant
  • Supply Chain Management Strategy Certificate by Vantage
  • Cisco Certified Internetwork Expert (CCIE)

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