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Skills

  • Supervision
  • Mission planning and execution
  • Incident-free flight record
  • Aerial filming coordination
  • Readout monitoring
  • Accident investigation participation
  • Aerial navigation
  • Aviation safety protocols
  • Team building
  • Route planning

Work Experiences

  • Achieved Top Performer for outstanding safety performance.
  • Looked for industry trends on social media and through online sources.
  • Conducted post-flight evaluations.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Completed 14 wildlife tracking missions.
  • Assisted in relocating 14 evacuees.
  • Conducted VIP transport flights, ensuring high levels of customer satisfaction and discretion, maintaining a 35% client retention rate.
  • Cooperated with geologists on aerial surveying projects.
  • Cooperated with geologists and environmental scientists on aerial surveying projects, contributing to the discovery of new resources in Portland.
  • Transported Asana to several months customer locations.

Summaries

  • Completed 18 tours in Austin.
  • Accomplished Commercial Helicopter Pilot.
  • Committed to operational safety and efficiency.
  • 67% client retention rate.
  • Conducted aerial firefighting operations.
  • Conducted medical evacuations.
  • Completed 8 tours in Phoenix, providing passengers with in-depth commentary and maintaining a high-level safety consciousness throughout.
  • Costs were consistently reduced while profits were increased.
  • Commercial Pilot experienced in helicopter rescue missions, consistently maintaining rapid response times of under 11 minutes, ensuring life-saving interventions.
  • Certified Commercial Helicopter Pilot.

Accomplishments

  • Utilized ServiceNow in real-time tracking of offshore drilling platforms, ensuring safe operations and fast response times across 5 missions.
  • Developed pre-flight briefing materials for clients on private charters, improving customer orientation satisfaction by 39% as measured by post-flight surveys.
  • Played a key role in a joint air-marine rescue operation, successfully coordinating the recovery of 11 stranded individuals.
  • Collaborated with team of 9 in the development of method.
  • Monitored and evaluated flight performance reports to identify inefficiencies, implementing improvements that resulted in a 23% reduction in operational delays.
  • Developed and implemented new in-flight customer service standards, resulting in an improvement to 63% in post-flight feedback scores.
  • Successfully identified and mitigated mid-flight technical issues in adverse conditions, ensuring zero safety incidents.
  • Reduced maintenance-related downtime by coordinating with ground crews for predictive maintenance on helicopters, lowering overall costs by 50%.
  • Trained 18 commercial helicopter pilots in advanced safety protocols, contributing to a 33% reduction in accidents over two years.
  • Conducted VIP transport services for high-profile clients, maintaining a 52% client retention rate through consistent on-time performance.

Affiliations

  • Rescue 3 International - Helicopter Rescue Certification
  • International Society of Air Safety Investigators (ISASI)
  • National Transportation Safety Board (NTSB) Training Center
  • The Ninety-Nines, Inc. (International Organization of Women Pilots)
  • American Marketing Association
  • Society of Aviation and Flight Educators (SAFE)
  • International Aviation Women's Association (IAWA)
  • American Society of Aviation Flight Educators (ASAFE)
  • International Association of Fire Chiefs (Helicopter Section)
  • Project Management Institute

Certifications

  • High-Altitude Endorsement
  • Wildland Fire Helicopter Pilot (WFHP) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Security+
  • Certified Public Accountant
  • Instrument Helicopter Rating (FAA)
  • Helicopter External Hoist Operations Training
  • Helicopter Air Ambulance (HAA) Certification
  • FAA Commercial Pilot License - Rotorcraft-Helicopter
  • Search and Rescue (SAR) Pilot Certification

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