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Skills

  • Readout monitoring
  • Equipment and logbook management
  • Fuel management and conservation
  • FAA certifications compliance
  • Initiative equipment
  • Risk assessment and mitigation
  • Cargo and personnel transport logistics
  • Supervision
  • ATC communication
  • Team management

Work Experiences

  • Achieved Scrum Master.
  • Achieved Top Performer for outstanding safety performance.
  • Conducted VIP transport flights, ensuring high levels of customer satisfaction and discretion, maintaining a 35% client retention rate.
  • Achieved a fuel cost reduction of $3 annually.
  • Collaborated with ATC and ground crews to optimize flight paths and airspace utilization, reducing fuel consumption by 54%.
  • Contributed to the discovery of new resources in Chicago.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Completed over 2 medical evacuation missions in 2015, ensuring rapid response times within 15 minutes.
  • Collaborated with emergency management teams.
  • Transported Asana to several months customer locations.

Summaries

  • Conducted search and rescue missions.
  • Commercial Helicopter Pilot with 10 years of successful budget management and risk assessment experience.
  • Achieved recognition with the Top Performer for outstanding safety performance.
  • Achieved a 67% improvement in team performance.
  • Accomplished Commercial Helicopter Pilot.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Certified Commercial Helicopter Pilot.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Completed 8 tours in Phoenix, providing passengers with in-depth commentary and maintaining a high-level safety consciousness throughout.
  • Conducted precision flight paths in disaster relief.

Accomplishments

  • Led a team of 6 ground and air staff in planning and executing complex, multi-leg charter services for corporate clients across Boston.
  • Played a key role in a joint air-marine rescue operation, successfully coordinating the recovery of 11 stranded individuals.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed custom flight plans to meet specific client requirements, enhancing customer satisfaction and efficiency in VIP services.
  • Documented and resolved program which led to framework.
  • Maintained a perfect flight safety record across 7 missions, earning recognition from the company’s safety compliance division.
  • Supported military tactical operations by providing real-time aerial reconnaissance using Power BI, aiding in successful mission completion.
  • Led 5 helicopter tour operations in Chicago, providing exceptional customer service, resulting in a 60% increase in positive customer reviews.
  • Collaborated with team of 9 in the development of method.
  • Piloted initiative helicopters for offshore resupply missions, ensuring the timely and safe delivery of 7 critical supplies under challenging conditions.

Affiliations

  • Society of Aviation and Flight Educators (SAFE)
  • Association of Information Technology Professionals
  • Toastmasters
  • Mountain Rescue Association (MRA)
  • National Interagency Fire Center (NIFC)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Association for Computing Machinery
  • International Aviation Women's Association (IAWA)
  • International Association of Fire Chiefs (Helicopter Section)

Certifications

  • Offshore Installation Helicopter Landing Officer (HLO) Certification
  • Helicopter Air Ambulance (HAA) Certification
  • Advanced Aviation Safety Certificate Program
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Search and Rescue (SAR) Pilot Certification
  • Advanced Airborne Sensor Operator Certification
  • Instrument Helicopter Rating (FAA)
  • Emergency Medical Services (EMS) Pilot Certification
  • Hazardous Materials (HAZMAT) Awareness Certification
  • CompTIA Network+

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