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Skills

  • X-Ray Hi-Scan training (2020)
  • Horse training
  • Training in hazmat procedures
  • Training program development
  • Training and demonstration development
  • Strength training
  • Policy development and enforcement
  • Training documentation development
  • Training expertise
  • Network infrastructure development

Work Experiences

  • Chose and assigned instructors to lead specific training sessions.
  • Conducted needs assessments across 13 departments, uncovering critical skill gaps and designing training that resulted in 78% proficiency improvement.
  • Analyzed KPIs to identify skill gaps.
  • Contributed to overall organizational efficiency.
  • Consistently optimized costs.
  • Assessed the effectiveness of training programs and made recommendations to upper management for improvements.
  • Was in charge of all coaching, training, and performance improvement activities for exempt employees.
  • Created surveys to identify training needs based on projected production processes and changes.
  • Implemented new learning strategies based on the skill levels of the employees.
  • Aligned materials with new regulatory guidelines.

Summaries

  • Training & Development Manager is a smart Training & Development Manager with a self-motivated approach who has quality assurance and client relations skills.
  • Achieved a 49% increase in course completion.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 31% lift in productivity.
  • In-depth knowledge of the Miscellaneous.
  • Achieved 18% compliance across all departments.
  • To meet changing business needs, incorporates new topics and adjusts training resources.
  • Active training and development manager with 8 years of experience teaching professionals about client relations and strategic planning.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adobe Creative Suite expertise.

Accomplishments

  • Led post-training evaluations and follow-up sessions, resulting in a 85% retention and application rate of critical sales techniques.
  • Utilized ServiceNow to introduce on-demand training modules that supported continuous learning and decreased time off-task by 52%.
  • Managed training budgets of $12, reducing overall program costs by 79% while sustaining high-quality learning experiences.
  • Coached supervisors on leadership skills, improving team productivity by 24% in operations.
  • Managed full-scale implementation of metric which achieved 32% team compliance and adoption of online learning tools.
  • Reduced instructional design costs by 60% through the strategic use of e-learning tools and online assessments.
  • Improved learner engagement through micro-learning sessions, leading to a 27% boost in retention scores and lower operational disruption.
  • Developed a mobile-accessible training platform that increased learner participation by 35% and reduced absenteeism during mandatory courses.
  • Developed partnerships with external vendors to secure cost-effective training solutions, saving 50% in annual training expenditures.
  • Launched a companywide initiative to modernize product training, resulting in faster onboarding and a 42% increase in product upsells.

Affiliations

  • Toastmasters
  • Organizational Development Network
  • World Association for Online Education (WAOE)
  • Lions Club
  • American Marketing Association
  • Learning and Development Professionals Network 2020
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Professional e-Learning Association
  • Project Management Institute

Certifications

  • Certified HR Business Partner - HRCI
  • Cisco Certified Network Associate (CCNA)
  • Certified Google Educator (Level 1 and 2) - Google for Education
  • Certified Online Learning Facilitator (COLF) - The Learning and Performance Institute (LPI)
  • Certified Performance Technologist (CPT) - International Society for Performance Improvement (ISPI)
  • Level I Coaching Certification - International Coach Federation (ICF)
  • First Aid/CPR Certified
  • eLearning Instructional Design Certificate - Association for Talent Development (ATD)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce

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