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Skills

  • Operations management
  • Financial records and processing
  • Customer complaint resolution
  • Pet charting information
  • Credit and collections
  • Team leadership and supervision
  • Operational improvement
  • Time management skills
  • Kennel cleaning and sanitizing methods
  • Contract auditing

Work Experiences

  • Organized work areas to promote efficiency and set a good example in the kitchen.
  • Provided excellent customer satisfaction by performing high-quality serving, cleaning, and stocking.
  • Cleaned the kitchen, as well as the tools and equipment used in the preparation of food.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Boosted store output by 24%.
  • Prepared meats, vegetables, and condiments for service using method and system kitchen gadgets.
  • Achieved consistently high health inspection grades of 50% or above by enforcing strict food safety standards across the team.
  • Entered data into the Microsoft Excel system, including payments, account information, and call logs.
  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Properly labeled and stored food and fresh ingredients in the refrigerator or freezer to maintain freshness.

Summaries

  • To provide excellent service, I'm used to paying close attention to the smallest details and maintaining a strong commitment to quality.
  • Knowledgable in a variety of design and testing methodologies.
  • Food preparation is a strong suit, as is the ability to accommodate complex orders.
  • Experienced Senior Sandwich Artist food service professional with attention to detail.
  • Program are well-understood.
  • Motivated Senior Sandwich Artist with experience managing large-scale projects, including budgeting and administration.
  • Eager to contribute budget management and team leadership to the Meridian team and add value.
  • Professional who is conscientious and self-directed and excels at working quickly and independently.
  • Within Food and Beverage, senior Senior Sandwich Artist and outstanding performer in vendor management and quality assurance.
  • Takes orders, fills special requests, prepares food, and client relations with ease.

Accomplishments

  • Played a central role in a store refurbishment project, guiding decisions on layout design that improved employee workflow and increased sandwich output by 43%.
  • Increased sales 6% over two years.
  • Organized a sandwich-making workshop that enhanced team skills and increased average sandwich accuracy rate by 23%, improving overall store performance.
  • Helped achieve year-over-year sales growth of 36%, focusing on customer-centric service, menu innovation, and team collaboration.
  • Consistently exceeded weekly sales targets by 15%, leading the team to achieve a record-breaking revenue of $17 while maintaining high customer satisfaction levels.
  • Motivated team members through goal-setting initiatives, resulting in a 84% improvement in sandwich-making speed and error reduction.
  • Developed a team productivity tracker that improved time management and reduced sandwich preparation time by 2 minutes per order.
  • Championed kiosk self-service technology, resulting in a 36% reduction in order processing times and fewer customer complaints about wait times.
  • Supported the integration of a new digital ordering app, resulting in a 17% increase in online sales orders.
  • Trained and mentored 8 new team members, achieving a 15% reduction in preparation errors and ensuring consistent food safety practices.

Affiliations

  • Environmental Protection Agency (EPA) Waste Management Program
  • Food and Beverage Association – Austin
  • National Conference on Ecosystems and Food Waste Reduction – 2016
  • Institute of Hospitality – Chartership Program OSHA
  • Rotary International
  • Clean Plate Health Campaign Contributor – 2015
  • Better Business Bureau (BBB) Accredited Business Contact Network
  • Health and Safety Accreditation Award – 2024
  • Certified Foodborne Outbreak Investigator - Scrum Master
  • Supply Chain Association in Hospitality

Certifications

  • First Aid/CPR Certified
  • Customer Conflict Resolution Certification
  • Certified Professional in Food Safety (CP-FS)
  • OSHA Food Safety & Sanitation Certification
  • Time Management for Team Leads Certification
  • CompTIA A+ Technician
  • Certified Public Accountant
  • American Culinary Federation (ACF) Certified Culinarian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Hazard Analysis Critical Control Point (HACCP) Certification

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