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Skills

  • Excellent judgment
  • Opening and closing procedures
  • Item promotion
  • Problem-solving
  • Service industry background
  • Multitasking
  • Equipment maintenance
  • Wine knowledge
  • Cake decorating skills
  • Presentation skills

Work Experiences

  • Was in charge of the day-to-day activities of 17 employees in category establishment, fostering an inspiring environment to maximize employee satisfaction.
  • Bought food and built strong relationships with vendors.
  • Added $8 to the restaurant's bottom line.
  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Was in charge of coordinating and organizing all of the restaurant's inventory.
  • Made meals from scratch using authentic, well-known recipes that drew customers back to the restaurant time and time again.
  • Was in charge of hiring, training, and managing all kitchen staff, as well as employee development, disciplinary action, and performance reviews.
  • Was in charge of food costs and inventory management.
  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Analyzed customer feedback forms and took immediate action to address key areas of improvement, reducing overall guest complaints by 33%.

Summaries

  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Talented chef with 5 years of experience preparing and serving a wide range of foods.
  • Service-oriented, business-savvy, and self-motivated, with excellent multitasking, safety management, and decision-making abilities.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Exceptional at overcoming obstacles and streamlining processes.
  • Working with people from all walks of life is extremely effective.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.

Accomplishments

  • Recorded
  • Earned “procedure” Award for program.
  • Established
  • Improved
  • Business Development: Initiated two key partnerships which resulted in system revenue growth.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Guided
  • Reduced
  • Increased store sales by 15%.
  • Identified

Affiliations

  • Multicultural Foodservice & Hospitality Alliance (MFHA), Engaged Member
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • SafeServ Food Handler Certification, Achieved 2017
  • American Medical Informatics Association
  • Leadership and Management Certification - American Hotel & Lodging Educational Institute (2018)
  • Toastmasters
  • National Sanitation Foundation (NSF) International, Food Safety Certified
  • Association for Talent Development (ATD), Member and Leadership Trainer
  • Rotary International

Certifications

  • CompTIA Network+
  • OSHA: Food Handling
  • Certified Designated Trainer (CDT), Summit Group
  • Dining Room Service Excellence Certification, Food Service Industry Council
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Food and Beverage Executive (CFBE) by American Hotel & Lodging Educational Institute
  • Food Protection Manager Certification - National Registry of Food Safety Professionals
  • Microsoft Certified Systems Engineer (MCSE)
  • National Food Handler Certificate, National Registry of Food Safety Professionals

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