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Skills

  • Client relationship management
  • Analytical problem solver
  • Verbal and written communication
  • Territory management
  • B2B sales Microsoft Excel expertise
  • Database management
  • Strategic planning
  • Sales reporting
  • Systems and software programs
  • Empowers high-performing sales teams

Work Experiences

  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Created creative marketing campaigns to boost brand awareness and increase engagement with the target demographic.
  • Achieved Outstanding Service Award.
  • Devised effective strategies to target new markets after researching and analyzing competitor behavior.
  • Kept track of metrics and marketing expenditures in order to evaluate performance and make improvements.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Had weekly meetings with Sales Business Managers to figure out how to get around sales roadblocks.
  • Dealt with all customer service issues in a pleasant manner, allowing for quick resolution and client satisfaction.
  • Surpassed the regional annual sales goal by 5%.
  • Increased revenue by 12% working closely with 16 key vendors.

Summaries

  • Achieved President's Club.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Strengths in vendor management and cross-functional collaboration backed up by Miscellaneous training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Improving sales procedures to streamline and strengthen processes has proven to be a success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Sales Business Manager is a multi-talented Sales Business Manager who is consistently rewarded for planning and operational improvements.
  • Focused Sales Manager with a passion for motivating others and a wealth of experience in breaking into new markets and promoting product lines.
  • Accomplished results in just the past year.

Accomplishments

  • Achieved a PMP accreditation while managing a full sales team, further enhancing sales acumen and increasing annual revenue by 78%.
  • Secured a 36% year-over-year growth in recurring revenue through consistent upsell and cross-sell strategies matched to client pain points.
  • Reduced lead response time by 60% through the implementation of streamlined processes and automation tools.
  • Re-designed the sales compensation structure to align with business priorities, leading to a 68% boost in team motivation and performance.
  • Secured 18 in upsell opportunities by effectively developing trust with key stakeholders and solving latent challenges.
  • Revised pricing strategies with a focus on value-based selling, resulting in 32% higher average deal value.
  • Collaborated with marketing and product development to successfully launch HubSpot, leading to $8 in new sales within the first quarter.
  • Created a company-wide, comprehensive training program for all sales team members.
  • Built an internal mentorship program that increased junior sales retention by 25% and overall team performance by 17% over 2019.
  • Optimized CRM systems and integrated them with external sales pipelines, contributing to a 36% increase in user productivity.

Affiliations

  • International Council of Nurses
  • Enterprise Sales Forum Network
  • Certified Sales Executive (CSE) from Sales & Marketing Executives International (SMEI)
  • National Business Development Association (NBDA)
  • American Marketing Association (AMA) Membership
  • Strategic Account Management Association (SAMA)
  • Executive Women in Sales & Marketing (EWSM)
  • Business Networking International (BNI)
  • Lions Club
  • Toastmasters

Certifications

  • Microsoft Power BI Data Analyst Associate Certification
  • Google Ads Certification for Sales Professionals
  • Customer Relationship Management (CRM) Professional Certification by AIIM
  • Certified Public Accountant (CPA)
  • Digital Marketing Certification by Google
  • CompTIA A+ Technician
  • Salesforce
  • Certified Revenue Management Executive (CRME) by Hospitality Sales & Marketing Association International
  • Negotiation Mastery Certification by Harvard Business School Online
  • Cisco Certified Network Associate (CCNA)

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