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Skills

  • 7 WPM typing speed
  • Maintaining store appearance
  • Project management
  • Correspondence handling
  • Sage 50 US proficiency
  • Memorization and recall
  • Conflict resolution
  • Triaging patients
  • Liquor law compliance
  • Cash balancing

Work Experiences

  • Was in charge of scheduling, managing reservations, and sending confirmations for conference calls.
  • Trained as Front Desk Assistant and provided backup coverage to ensure that customers received the best possible service.
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Got signatures on financial documents and invoices, both internal and external.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Communicated frequently with staff and coworkers about special requests and needs.
  • Provided job candidates by screening, interviewing, and testing applicants.

Summaries

  • Motivated Office Automation Clerk looking for a new job where her cross-functional collaboration and client relations skills can be put to good use.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Upselling target items and providing positive customer experiences to increase loyalty and repeat business.
  • Front Desk Assistant is a dependable and enthusiastic Front Desk Assistant with 10 years of front desk management experience.
  • Customer service skills that are second to none.
  • Quick delivery of hot food and spearheaded are service-oriented.
  • Offering 6 years of experience in customer relations management.
  • Maintaining tight financial controls and Miscellaneous compliance is a strength.
  • Front Desk Assistant is a polite and upbeat person with excellent telephone etiquette.
  • This enthusiastic and well-organized Administrative Assistant possesses a variety of skills, including data entry, schedule management, and event planning.

Accomplishments

  • Liaised
  • Documented and resolved procedure which led to process.
  • Integrated
  • Implemented
  • Monitored
  • Resolved
  • Increased
  • Administration: Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Contributed

Affiliations

  • Recognized with the 'Front Desk Teamwork Excellence Award' from the International Office Operations Society
  • Certified as a Front Office Executive by Professional Office Administrators (POA) - Credential obtained in 2020
  • Volunteered at Association of Organizational Excellence's Annual Conference focusing on Office & Desk Optimization Strategies
  • Committee member of the National Business Professionals Association, actively organizing in-office best practice implementations
  • Society of Women Engineers
  • Active participant in the National Receptionists Association (NRA), engaging in industry-specific training in 2022
  • Enrolled in ongoing certification through the American Society of Administrative Professionals (ASAP)
  • Project Management Institute
  • Participant in Receptionist and Front Desk Leadership Workshops through Business Admin Council in 2023
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Public Accountant (CPA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Front Desk Representative – American Hotel & Lodging Educational Institute (AHLEI)
  • International Association of Administrative Professionals (IAAP) Certification
  • Telecommunications Skills Certificate – procedure
  • Basic Life Support (BLS) Certification – American Heart Association
  • Time Management Skills - Coursera Certification
  • CompTIA A+ Technician
  • Certified Administrative Support Professional - initiative
  • Google Certified Professional Cloud Architect

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