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Skills

  • Building operations
  • Cost-reduction strategies in property management
  • MRI accounting software
  • Initiative equipment
  • Commercial lease underwriting
  • Capital expenditure management
  • Communications
  • Project organization
  • Knowledge of building codes
  • First Aid/CPR

Work Experiences

  • Achieved a 37% increase in total asset valuation year-over-year.
  • Gave prospective tenants tours of the property and explained the different types of units that were available.
  • Achieved Excellence Award.
  • Devised and implemented a strategy to achieve and maintain a rate of occupancy of 13% or higher.
  • Was in charge of disciplinary actions, performance appraisals, and employee terminations.
  • Accelerated career progression for 13 employees.
  • Wrote specifications, solicited bids, and approved subcontracts for building services.
  • Promptly and appropriately handled tenant complaints, bringing in repairmen and other support services as needed.
  • Worked closely with clients to help them get the loans, inspections, and credit reports they needed.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Summaries

  • Residential Property Manager with a track record of increasing occupancy rates by securing long-term tenants.
  • Talented professional regarded as a capable leader and committed problem solver.
  • Positive and conscientious program professional who is effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing improvements to improve properties.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Achieved a 36% increase in tenant retention rate.
  • Achieved $8 in annual savings.
  • Dedicated to maintaining a high level of occupancy by working with tenants and owners to resolve conflicts.
  • Achieved results within the past year.
  • Oversee all aspects of program buildings' operations, including developing positive tenant relationships, managing office operations, and coordinating maintenance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Supervised 11 junior real estate professionals, providing mentorship that led to accelerated promotion timelines for 14 team members.
  • Implemented advanced real estate tax strategies that reduced annual tax liability for a 6-property portfolio by $14.
  • Maintained high-quality tenant services while reducing operational costs by 64% through vendor renegotiations and technology upgrades.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led and facilitated a property disposition process generating a 42% premium above market value while ensuring a smooth transition for tenants.
  • Acquired mixed-use assets totaling standard square feet, strategically positioned in high-demand areas, generating $10 in new annual revenue.
  • Executed $3 cost-cutting initiative across 12 properties by renegotiating service contracts without compromising the quality of tenant services.
  • Spearheaded a real estate due diligence process for the acquisition of a $15 mixed-use portfolio, ensuring all legal, financial, and environmental risks were addressed.
  • Reduced tenant complaint turnaround time by 52% by implementing a proactive communication system utilizing Salesforce.
  • Negotiated long-term, customized lease agreements resulting in a 32% improvement in rental income across a 17 property portfolio.

Affiliations

  • Urban Land Institute (ULI)
  • Real Estate Finance Association (REFA)
  • American Marketing Association
  • Project Management Institute (PMI)
  • Association of Information Technology Professionals
  • CoreNet Global
  • Society of Human Resource Management
  • National Association of Realtors (NAR)
  • Real Estate Brokerage Association of America
  • National Association of Social Workers

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+
  • ServSafe
  • Real Estate Investment and Asset Management Certification
  • Google Certified Professional Cloud Architect
  • Certified Development, Design & Construction Professional (CDP), International Council of Shopping Centers (ICSC)
  • Real Estate Transaction Specialist (RETS)
  • Facilities Maintenance Management Certification, BOMI International
  • Apple Certified Associate (ACA)
  • Certified Commercial Investment Member (CCIM)

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