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Skills

  • Cross-functional team collaboration
  • Inside and outside sales
  • Problem resolution
  • Security systems
  • Process improvement
  • Product merchandising
  • Client acquisition strategies
  • Operational improvement
  • Product and service knowledge
  • B2B and B2C sales

Work Experiences

  • Achieved results over 16 months.
  • Achieved this within the first 9 months.
  • Increased profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Informed customers about new services and updated their accounts.
  • Pushed for the launch of a contact management system in order to achieve 100% client organization.
  • Contacted customers to schedule appointments, check on their satisfaction, and suggest new services.
  • Achieved results over 2017 fiscal period.
  • Increased sales by completing the entire sales cycle, from prospecting leads to contract negotiations and closing.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Accelerated deal cycle time by 61% days.

Summaries

  • Knowledge of Microsoft Excel in depth, as well as quality assurance and vendor management abilities.
  • Power BI and ServiceNow experts with exceptional interpersonal skills.
  • Northeast Account Executive and team leader with 10 years of experience in standard settings.
  • Northeast Account Executive with vendor management and strategic planning abilities.
  • Expert in the use of process CRM software and lead optimization.
  • Proven track record of motivating streamlined to achieve team, individual, and management goals.
  • System and metric have a proven track record.
  • Miscellaneous student seeking hands-on experience through an internship in strategic planning.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • With hands-on experience, eager to learn new skills and advance knowledge.

Accomplishments

  • Generated 16 qualified leads within the first 17 months by implementing targeted inbound and outbound marketing strategies.
  • Improved client onboarding completion rate by 44% through streamlined processes and enhanced customer support.
  • Leveraged market analysis to identify untapped opportunities within the territory, contributing to an additional 58% revenue stream.
  • Optimized CRM pipeline monitoring, reducing deal slippage by 25% and improving quarterly forecast accuracy.
  • Conducted detailed client needs assessments, leading to customized sales approaches that drove a 78% increase in customer satisfaction surveys.
  • Executed a territory expansion plan, contributing to team achieving 60% market share growth in Austin region.
  • Managed a pipeline value of over $8 in 2024, consistently hitting or exceeding quarterly sales quotas.
  • Co-created a client feedback loop with marketing, boosting product adoption rates and increasing cross-sell opportunities by 62%.
  • Presented account reviews to senior management, identifying growth opportunities that increased top-line revenue by 33%.
  • Identified and pursued strategic partnerships, contributing to a 17% rise in territory revenues through diversified offerings.

Affiliations

  • Attendee, Northeast Growth & Sales Excellence Forum, 2020
  • Graduate, ServiceNow Training & Certification Program, 2021
  • Certified, Sales Cycle Optimization by standard, 2024
  • Active Participant, Sales Leadership Alliance (SLA), 2021 – Present
  • Completed Leadership Development Program, Lakeside Partners, 2020
  • Attendee, Northeast SaaS Sales Executive Summit, 2015
  • Active Member, National Association of Business Executives (NABE), since 2023
  • Attendee, Northeast Account Executive Leadership Conference, 2019
  • Certified Account Management Specialist, by Northwind, obtained in 2024
  • Certified Professional Sales Person (CPSP), National Association of Sales Professionals, obtained in 2019

Certifications

  • Microsoft Office Specialist (MOS) – Power BI
  • American Academy of Financial Management (AAFM)
  • AWS Certified Cloud Practitioner
  • Certified Account-Based Marketing (ABM) Strategist
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • CRMP - Certified Risk Management Professional - Beacon Labs
  • Hootsuite Platform Certification
  • CompTIA Security+
  • Microsoft Office Specialist (MOS)

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