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Skills

  • Internal theft investigation and prevention
  • Budget Management for Security Initiatives
  • CCTV installation
  • Fraudulent activities investigations
  • Compliance with Industry Security Standards
  • High-level investigative reporting
  • Customer service
  • Emergency drills and scenario simulations
  • Relationship development
  • Multi-location security oversight

Work Experiences

  • Achieved 30% improvement in shrinkage prediction models.
  • Acted as the chief liaison between corporate operations and local law enforcement.
  • Followed strict security and safety procedures to protect the company from financial losses resulting from theft or careless mismanagement.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with process customers to determine their needs and deliver system service.
  • Achieved a 47% reduction in overall shrinkage.
  • Achieved the lowest shrinkage percentage in the company for 2020.
  • Achieved results in Atlanta stores.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a $5 drop in seasonal inventory loss.

Summaries

  • Optimized and launched were recognized for reducing shrinkage by 11%.
  • Adept at driving comprehensive staff training programs.
  • Collaborated with third-party security vendors.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Accomplished in managing multi-million-dollar asset protection budgets totaling $15, ensuring efficient use of resources and reducing operational costs by 34%.
  • Comprehensive loss prevention experience for 2 sq. Ft.
  • Used my investigative and communication skills to obtain information and evidence.
  • Achieved a 61% decrease in internal theft.
  • Achieved faster case resolutions.
  • Collaborated with law enforcement to thwart fraud.

Accomplishments

  • Documented and resolved initiative which led to standard.
  • Developed key performance indicators (KPIs) for shrink measurement, enabling targeted intervention and reducing shrink by 64% in 2019.
  • Created and implemented regional asset protection strategies that resulted in a 48% reduction in inventory loss across 9 locations.
  • Revamped store alarming systems, reducing false alarms by 60% and improving response efficiency for genuine incidents.
  • Resolved product issue through consumer testing.
  • Instituted a company-wide shrink analysis using Asana, identifying trends that led to a 20% improvement in loss prevention.
  • Decreased fraudulent returns by 19% by analyzing sales data and developing real-time detection systems for high-risk activities.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 2 in the development of procedure.
  • Conducted 7 successful internal investigations, leading to the recovery of assets valued at 14 and the termination of dishonest personnel.

Affiliations

  • Retail Loss Prevention Certification (RLPC)
  • Freemason
  • Occupational Safety and Health Administration (OSHA) Workplace Safety Certification
  • Jaycees
  • Certified Store Loss Investigator (CSLI)
  • International Council of Nurses
  • Internal Security Threat Detection Forum
  • Certified Protection Professional (CPP) Credential
  • Society of Human Resource Management
  • Loss Prevention Research Council (LPRC)

Certifications

  • Fire Protection Professional Certification
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Certified Supply Chain Professional (CSCP)
  • Loss Prevention Certified (LPC) Certification
  • Certified Crisis Manager (CCM)
  • Certified Internal Auditor (CIA)
  • Certified Security Project Manager (CSPM)
  • Investigative Interviewing Certification
  • Apple Certified Associate (ACA)

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