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Skills

  • Actionable business insights reporting
  • Human subject research compliance
  • Data-driven decision making
  • MS Office
  • Report writing
  • Funding Acquisition
  • Multilingual survey administration
  • Qualitative data analysis
  • Automated data processing
  • Customer service

Work Experiences

  • Analyzed polling data for process surveys.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Avoided project delays.
  • Oversaw the delivery of standard project by category team, which resulted in standard.
  • Boosted user participation by 28%.
  • Contributed to a cross-industry benchmarking study, gathering over 8 survey responses from Miscellaneous professionals, resulting in actionable insights for stakeholders.
  • Created a strategic plan for field surveys.
  • Created a strategic plan to coordinate multiple field surveys across Denver, completing all data collection under budget by $3.
  • Boosted engagement rates by 37%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Achieved response rate increases by 49%.
  • Accomplished in securing funding for large-scale survey initiatives, including $5 in 2015, enabling the expansion of research scope and improving overall outcomes.
  • Achieved a 22% reduction in data discrepancies.
  • Achieved standard.
  • Applied factor analysis to drive results.
  • Accomplished in liaising with senior stakeholders, ensuring that survey-based research aligns with business objectives for timely and impactful decisions.
  • Achieved cost savings of up to $11 for national campaigns.
  • Collaborative data-driven Survey Researcher.
  • Costs were consistently reduced while profits were increased.
  • Achieved 56% increase in survey responses.

Accomplishments

  • Designed survey frameworks for product launches, improving data accuracy by 78% through practical implementation of initiative.
  • Provided expert-level consultation on statistical validation techniques that improved data confidence levels by 81% in survey results.
  • Collaborated with marketing and product teams to craft targeted survey questions, gaining critical insights that led to a 76% improvement in product-market fit.
  • Integrated data visualizations into presentations, simplifying complex survey outcomes for cross-functional teams, contributing to 60% efficiency in decision-making.
  • Led a field data collection team of 18 across the West Coast, achieving 74% higher survey response levels than the industry benchmark.
  • Managed the design and distribution of customer satisfaction surveys, identifying pain points that led to a 44% improvement in customer service efforts.
  • Presented findings from post-survey analysis to senior stakeholders, driving strategic decisions and improving market positioning by 45%.
  • Designed and executed pilot surveys to test metric, collecting over 7 responses, helping inform product development strategies.
  • Collaborated with team of 6 in the development of process.
  • Achieved a 46% improvement in survey data reliability by incorporating best practices, including random sampling and response bias mitigation.

Affiliations

  • International Association of Survey Statisticians (IASS)
  • International Field Directors and Technologies Conference (IFD&TC)
  • American Evaluation Association (AEA)
  • Lions Club
  • Population Association of America (PAA)
  • Survey Research Methods Section of the ASA
  • American Marketing Association
  • Rotary International
  • Council of Professional Associations on Federal Statistics (COPAFS)
  • Toastmasters

Certifications

  • PMP Certification - Project Management Institute (PMI)
  • Market Research Professional Certification (MRP) - Beacon Labs
  • First Aid/CPR Certified
  • ServSafe
  • SAS Certified Specialist: Advanced Programming Certification
  • R Programming Certificate for Survey Analysis - SAP
  • CompTIA Security+
  • Professional Researcher Certification (PRC) – procedure
  • Salesforce
  • Survey Analysis and Reporting Certification - Microsoft Excel

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