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Skills

  • Multisite infrastructure upgrade coordination
  • Problem-solving in high-pressure environments
  • Waterfall methodology
  • Performance optimization in service-level agreements (SLAs)
  • Project organization
  • Regulatory compliance
  • Cloud Platform Migration
  • Energy efficiency improvements
  • KPI tracking and performance monitoring
  • Process improvement

Work Experiences

  • Achieved standard.
  • Achieved Employee of the Year recognition.
  • Aligned projects with strategic business goals.
  • Achieved a 62% reduction.
  • Collaborated with risk assessment teams.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 11% reduction in support tickets.
  • Achieved a 51% improvement in employee satisfaction.
  • Championed the adoption of new software tools.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved measurable gains in energy efficiency.
  • Aligned cross-functional teams.
  • Achieved 24% compliance with disaster recovery objectives.
  • Achieved 65% improvement in performance.
  • Successful at inspiring teams to meet tight deadlines.
  • Coordinated multi-site infrastructure upgrades.
  • Certified Infrastructure Program Manager with proficiency in managing large-scale cloud migrations. Directed the transition of 18 applications to a cloud-native architecture, resulting in a 42% increase in service uptime and a reduction in maintenance costs.
  • Well-versed in the planning and deployment of data analysis.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Implemented a successful asset life cycle plan that extended infrastructure usability by 15 years, saving the organization over $7.
  • Reduced total cost of infrastructure ownership by implementing energy-efficient solutions, lowering operational costs by $18 annually.
  • Benchmarked infrastructure performance metrics post-upgrade, leading to the fine-tuning of systems for a 63% improvement in computational throughput.
  • Led negotiation with third-party vendors securing software and hardware solutions at 39% below initial cost estimations, enhancing overall project ROI.
  • Managed an infrastructure portfolio valued at over $2, completing 16 concurrent projects while consistently under budget by 73%.
  • Standardized cross-functional communication processes among IT, operations, and finance teams, cutting project approval times by 61%.
  • Successfully deployed QuickBooks across all company sites within two years, resulting in 63% higher user engagement and satisfaction.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created a robust monitoring and alert system that reduced the mean time to detect (MTTD) critical system issues by 18%, preventing service interruptions.
  • Reduced incident response times by 35% by implementing a centralized infrastructure monitoring dashboard modeled to detect early warning signals.

Affiliations

  • Project Management Institute (PMI)
  • Certified Ethical Hacker (CEH) - Cybersecurity Infrastructure Focus
  • Project Management Institute
  • Lean Six Sigma Black Belt Scrum Master
  • International Association for Disaster Prevention Infrastructure (IADPI)
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • American Marketing Association
  • American Society of Civil Engineers (ASCE)

Certifications

  • Certified Data Center Professional (CDCP) – EPI
  • Certified Cloud Infrastructure Engineer (CCIE) - program
  • Google Certified Professional Cloud Architect
  • Agile Certified Practitioner (PMI-ACP) - PMI
  • Six Sigma Green Belt Certification - ASQ
  • Certified Information Systems Security Professional (CISSP) - ISC2
  • IT4IT Foundation Certification - category
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Microsoft Certified: Azure Fundamentals
  • Certified Information Technology Infrastructure Manager (CITIM) - program

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