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Skills

  • Advocacy for public health policy
  • Client retention improvement
  • Community-based resources
  • Bilingual in Mandarin and Spanish
  • Operational improvement
  • Community health workshop development
  • Conflict resolution in healthcare environments
  • Report preparation
  • Public outreach
  • Team building

Work Experiences

  • Assisted patients with chronic illness.
  • Answered 6 calls per 6 months to help customers with their questions and concerns.
  • Achieved a 46% improvement in self-management scores.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with multidisciplinary teams to deliver mental health counseling referrals to 10 clients, contributing to a 70% improvement in reported mental wellness.
  • Assisted underserved communities in obtaining health insurance.
  • Assisted 9 individuals.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Conducted enrollment drives.

Summaries

  • Connected clients with relevant healthcare services.
  • Costs were consistently reduced while profits were increased.
  • Committed to delivering patient-centered wellness consultations.
  • Achieved lasting impacts at Lakeside Partners.
  • Adept at assessing clients' social, emotional, and physical needs.
  • Collaborative team player skilled in working with multidisciplinary teams to deliver mental health referrals to 7 clients, contributing to a 21% improvement in reported mental wellness.
  • Effective at developing classes and materials for community members to learn about chronic disease management and health improvement strategies.
  • Clear understanding of risk assessment and client relations as well as quality assurance training.
  • Community Health Worker Intern offering transportation and translation services that enable marginalized clients to access critical healthcare services.
  • Community Health Worker Intern with a proven track record of improving access to healthcare services for underserved populations through outreach programs and clinic partnerships in Seattle.

Accomplishments

  • Promoted mental health awareness through social media campaigns, improving community engagement by 43% in Portland.
  • Reduced barriers in healthcare access for method by designing culturally tailored communication strategies that increased engagement by 21%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and disseminated culturally sensitive health materials during procedure events, promoting substance abuse prevention strategies to over 13 local residents.
  • Facilitated access to free flu vaccinations for over 9 community members during a seasonal public health drive.
  • Assisted in the design and implementation of public health workshops aimed at empowering process to make informed healthcare decisions.
  • Tracked and analyzed public health outreach data, resulting in a 54% increase in participation in wellness services over 6 months.
  • Implemented a new tracking system for outreach performance metrics, allowing for real-time adjustments that improved program outcomes by 21%.
  • Collaborated with team of 2 in the development of framework.
  • Supported the launch of a public health campaign focused on mental health, directly impacting 8 individuals within underserved communities in Atlanta.

Affiliations

  • Membership in category Community Health Improvement Coalition
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • National Association of Free & Charitable Clinics (NAFC) Supporter
  • American Public Health Association (APHA)
  • American Marketing Association
  • Council on Black Health (CBH) Member
  • Society of Women Engineers
  • Lions Club
  • Society for Public Health Education (SOPHE) - Member

Certifications

  • Project Management Professional (PMP)
  • Chronic Care Professional (CCP) Certification
  • Certified Community Health Worker (CHW)
  • Opioids Overdose Prevention Training Certification
  • Certificate in Motivational Interviewing
  • Apple Certified Associate (ACA)
  • ServSafe
  • Medication Administration Certification
  • Certified in Public Health (CPH)
  • Certified Health and Wellness Coach (CHWC)

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