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Skills

  • Budgets
  • Data reporting accuracy improvement
  • Cost-saving initiatives
  • DWH maintenance (Salesforce)
  • Relationship development
  • Project organization
  • Operational improvement
  • Team management
  • Business intelligence dashboards (Tableau)
  • Customer segmentation improvement

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Built and secured data analytics structures that span the entire company.
  • Answered 10 calls per one year to help customers with their questions and concerns.
  • Achieved a 48% increase in employee productivity.
  • Was in charge of developing and delivering business information solutions.
  • Consolidated 7 data sources into a single platform.
  • Avoided penalties of $11.
  • Created data models to meet the demands of complex analysis.
  • Co-led the development of a business rules engine.
  • Transported Power BI to 18 months customer locations.

Summaries

  • Acted as a data liaison between IT and marketing teams.
  • Adept at training teams of 8 members on data best practices, boosting data quality scores by 39% and reducing manual errors.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 62% improvements in data definitions.
  • Adept at integrating customer feedback into predictive data models.
  • Collaborated with external consultants.
  • Collaborative leader with expertise in building automated data pipelines.
  • Achieved streamlined workflows.
  • Achieved savings over three years.
  • Contributed to a 39% rise in employee productivity.

Accomplishments

  • Developed predictive models using Python and SQL to forecast sales trends, contributing to a 67% increase in customer retention over the past year.
  • Achieved full compliance with GDPR by developing comprehensive monitoring and reporting functions for all customer data handling processes.
  • Developed interactive visualizations using ServiceNow (e.g., Power BI/Tableau) that improved real-time decision-making processes for senior leadership.
  • Certified in PMP, ensuring up-to-date knowledge of industry standards in data management and analytics.
  • Led a data cleansing project that reduced storage costs by 53% while improving the accuracy of marketing campaign targeting.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Managed a project to implement a real-time analytics dashboard using HubSpot, reducing overall data processing time by 31%.
  • Collaborated with cross-departmental teams in Miscellaneous to restructure data sharing protocols, increasing cross-departmental data access speed by 69%.
  • Analyzed customer retention metrics using advanced regression techniques, revealing trends that led to a 56% retention boost in several months.
  • Led a team of 13 data analysts in developing machine learning models, contributing to a 16% growth in forecasting accuracy.

Affiliations

  • International Society for Data Science and Analytics
  • Association of Information Technology Professionals
  • Board member of standard Alumni Data and Analytics Group
  • International Association for Statistical Computing (IASC)
  • Data Science Association (DSA)
  • Global Data Strategy Community
  • American Marketing Association
  • Part of the Corporate Data Quality committee for Summit Group
  • Predictive Analytics World (PAW) professional group
  • Rotary International

Certifications

  • Project Management Professional (PMP)
  • Qlik Sense Data Architect Certification
  • MongoDB Certified DBA Associate
  • Certified Blockchain Solutions Architect (CBSA) for Data Privacy
  • Certified Data Management Professional (CDMP)
  • Amazon Web Services (AWS) Certified Big Data – Specialty
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Tableau Desktop Specialist Certification
  • Certified Kubernetes Administrator (CKA)

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