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Skills

  • Healthcare Workflow Automation
  • Data-driven decision making
  • Healthy meal preparation
  • Digital patient survey administration
  • Drug utilization review
  • Drug inventory management
  • Healthcare Policy Compliance
  • Immunizations
  • Electronic Health Record (EHR) system implementation
  • Healthcare cost trend analysis

Work Experiences

  • Achieved a 61% participation rate.
  • Assisted in launching a new public health initiative.
  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Assisted with the preparation of grant proposals for standard, securing $17 for 2019 expansion.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Achieved a 46% adoption rate increase.
  • Achieved 2 consecutive error-free internal audits.
  • Assisted in the creation of risk management protocols to mitigate safety issues, leading to a 10% reduction in reported incidents.
  • Achieved a 10% reduction in reported incidents.
  • Collaborated with the discharge planning team.

Summaries

  • A gifted individual who speaks 12 languages fluently.
  • Workflow optimization and stakeholder engagement experts.
  • Achieved results within 17 months.
  • Within Miscellaneous, senior Healthcare Administration Intern and outstanding performer in quality assurance and process improvement.
  • Staff development that results in high-performing teams has been recognized.
  • Applied exceptional problem-solving abilities.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Assisted leadership in preparing grant proposals.
  • Effective Pharmacy Manager with strong customer service, phone etiquette, and problem-solving abilities.
  • Collaborated on healthcare quality improvement projects.

Accomplishments

  • Trained interns in healthcare documentation processes, leading to a 19% increase in data completion accuracy.
  • Collaborated with patient services to optimize the triaging process, achieving a 56% reduction in patient transfer delays.
  • Documented and resolved procedure which led to method.
  • Led efforts in transitioning from paper-based to electronic workflow for patient records, reducing operational costs by $14 annually.
  • Supported the hospital's community outreach efforts, increasing participation in health screenings and awareness programs by 79%.
  • Helped streamline the supply chain for medical equipment, resulting in a 69% cost reduction on inventory management.
  • Helped develop a real-time reporting dashboard for patient data, reducing administrative workload by 68% and improving overall data accuracy.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed telehealth trends and assisted in implementing virtual care solutions, expanding access to care for underserved populations by 28%.
  • Collaborated with team of 16 in the development of procedure.

Affiliations

  • Association for Professional Healthcare Analysts
  • American Public Health Association (APHA)
  • American College of Healthcare Executives (ACHE)
  • Talent Management Institute (TMI)
  • National Association for Healthcare Quality (NAHQ)
  • American Nursing Informatics Association (ANIA)
  • Leadership Healthcare (LHC)
  • Association of Health Care Auditors and Educators (AHCAE)
  • American Hospital Association (AHA)
  • American Marketing Association

Certifications

  • Healthcare Revenue Integrity Certification (CRIC) — National Association for Healthcare Revenue Integrity (NAHRI)
  • Lean Certification for Healthcare — system
  • Health Information Management Certification — initiative
  • Lean Six Sigma Green Belt (Healthcare Focus) — system
  • Advanced Healthcare Data Analytics Certification — metric
  • Certified Specialist in Healthcare Accreditation — Center for Improvement in Healthcare Quality (CIHQ)
  • Certified Professional Medical Auditor (CPMA) - AAPC
  • CompTIA Network+
  • Certified Professional in Healthcare Quality (CPHQ) - National Association for Healthcare Quality (NAHQ)
  • Certified Case Manager (CCM) - Commission for Case Manager Certification (CCMC)

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