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Skills

  • Computer literate
  • Business Development
  • Customer satisfaction
  • CRM Systems
  • Contract negotiation/review/drafting
  • Operational improvement
  • Time management skills
  • Excel in framework
  • Credit and collections
  • Music showcase training

Work Experiences

  • Established
  • Managed
  • Advised
  • Did some research.
  • Organized ingredients and restocked supplies for expected loads in advance of busy periods.
  • Used Adobe Creative Suite to accurately enter data into a batch ticketing system.
  • Swept, mopped, and wiped the work station with sanitizer to maintain a clean and safe food preparation environment.
  • Prepared high-quality, delicious meals by following recipes and customer requests.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Motivating leader who has built and managed process teams in the past.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Data analysis in method settings and performance reporting in workflow optimization settings.
  • Determined sales and marketing professional with 13 years of experience in process industry.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.

Accomplishments

  • Implemented advanced prep techniques for cold dishes, increasing production efficiency during peak service hours by 16% without compromising quality.
  • Consistently maintained health code compliance during surprise kitchen inspections, contributing to method earning a procedure from the health department.
  • Developed and executed a new banquet strategy for special events, improving the speed of meal prep and delivery for events with up to 16 attendees.
  • Championed the restaurant’s initiative to reduce single-use plastics in food prep and service, contributing to the achievement of a Six Sigma from Ironclad Systems.
  • Organized and labeled inventory for streamlined order filling, improving prep time and ingredient accuracy during dinner rush times by 49%.
  • Improved customer retention by designing and preparing visually impressive, flavorful cold dishes that garnered regulars' praise and return visits.
  • Collaborated with team of 8 in the development of initiative.
  • Assisted in the development and execution of seasonal menu updates, incorporating fresh, locally sourced ingredients that enhanced dish variety and reduced waste.
  • Led efforts to accommodate special dietary requests, including vegan, gluten-free, and allergen-sensitive options, resulting in improved customer feedback.
  • Participated in the successful execution of large-scale events, ensuring timely delivery of menu items and consistent presentation for 12 guests or more.

Affiliations

  • Frequent participant in ‘Share Our Strength’ programs, lending expertise in combating hunger and food insecurity through efficient kitchen management.
  • Completed workshops on culinary trends with Les Dames d'Escoffier International, heightening awareness of global food movements.
  • Attended workshops hosted by the James Beard Foundation, focusing on elevating the quality and creativity of culinary operations.
  • Volunteered yearly at local food festivals, showcasing new dishes and promoting teamwork within the kitchen brigade framework.
  • Engaged with the Sustainable Restaurant Association (SRA), emphasizing green practices in kitchen operations that reduce food waste.
  • Participated in recipe testing programs conducted by the U.S. Culinary Team, contributing to top-tier recipe accuracy and plating precision.
  • Recipient of the 2018 Kitchen Efficiency Award from Lakeside Partners, recognizing excellence in team coordination and kitchen workflow optimization.
  • Participated in Continuing Education Programs at the Culinary Institute of America (CIA), refining skills in professional kitchen management.
  • Active participant in the Research Chefs Association (RCA), fostering the integration of culinary arts with food science.
  • Completed Advanced Knife Skills course from the ACF, demonstrating commitment to improving speed and safety in the kitchen.

Certifications

  • Salesforce
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Food Cost Control Certification - 2017 from Meridian
  • HACCP Certification (Hazard Analysis Critical Control Points) - Specialized in food safety procedures
  • Project Management Professional (PMP)
  • Certified Specialist of Wine (CSW) - 2021, by Society of Wine Educators
  • Farm-to-Table Culinary Certification - Training in sourcing and seasonal ingredients, 2019 from Ironclad Systems
  • Microsoft Certified Systems Engineer (MCSE)

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