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Skills

  • Lifeguard Scheduling and Rotation Optimization
  • Relationship development
  • Team Leadership
  • Data-driven decision making
  • Team management
  • Risk assessment and mitigation
  • Customer feedback management
  • Budgets
  • Customer service excellence
  • Lifesaving Techniques Training

Work Experiences

  • Addressed pool and facility issues.
  • Gave clear instructions to activity and program participants in order to ensure their enjoyment and safety.
  • Looked for industry trends on social media and through online sources.
  • Contributed to a decrease in pool closures by 19%.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the delivery of metric project by category team, which resulted in program.
  • Addressed mechanical issues to avoid potential closures.
  • Kept track of allergies and dietary restrictions, ensuring that campers received the proper meals and snacks.
  • Audited all safety protocols and equipment, leading to President's Club from framework for outstanding safety standards.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Understanding and execution of budgetary, safety, and administrative requirements.
  • Aquatic program developer with a history of creating successful swim and therapy initiatives for diverse participants, achieving 49% retention in programs.
  • Achieved a 55% improvement in participant health outcomes.
  • Achieved a 52% reduction in environmental health issues.
  • Clear understanding of data analysis and project management as well as client relations training.
  • Accomplished event coordinator.
  • Method, system, and method events are all familiar to this versatile recreational leader.
  • Achieved measurable improvements in participant ability.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved results through targeted staff training.

Accomplishments

  • Improved water quality monitoring systems, reducing chemical usage by 62% while maintaining health compliance.
  • Devised marketing strategies that boosted swim program enrollment by 55% in just 2 months.
  • Documented and resolved standard which led to system.
  • Partnered with local schools to create swim safety presentations, educating over 8 students on water safety awareness.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted risk assessments and mitigated hazards, resulting in a 15% drop in reported injuries over 2017.
  • Led 9 instructional swim classes per week, improving participant skills and consistency by 78%.
  • Managed daily chemical testing of pools, maintaining compliance with local health standards and passing 12 unannounced inspections.
  • Organized and executed water fitness programs tailored to standard, increasing participant retention by 75% over 16 sessions.
  • Facilitated lifeguard training courses, achieving a 21% passing rate and improving staff preparedness for emergencies.

Affiliations

  • Association of Aquatic Professionals (AOAP)
  • American Marketing Association
  • International Association of Administrative Professionals
  • Freemason
  • National Drowning Prevention Alliance (NDPA)
  • US National Water Safety Congress (NWSC)
  • American Society of Safety Professionals
  • American Red Cross Water Safety Instructor
  • Toastmasters
  • American Association for Physical Activity and Recreation (AAPAR)

Certifications

  • Project Management Professional (PMP)
  • Emergency Oxygen Administration Certification - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+
  • Certified Lifesaving Coach - Brightline
  • Emergency Medical Responder (EMR) - Lakeside Partners 2022
  • Swiftwater Rescue Technician Certification
  • American Red Cross Advanced Lifesaving Techniques Certification
  • Aquatic Therapy and Rehab Institute (ATRI) Certification 2021
  • Aquatic Facility Operator (AFO) Certification 2015

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