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Skills

  • Supervision
  • Project organization
  • Process improvement
  • Print and Digital Media
  • Breakdown expertise
  • Echoing experience
  • Relationship development
  • Locking up sets
  • Customer service
  • Crowd control

Work Experiences

  • Analyzed audience behavior patterns.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 38% boost in Net Promoter Score.
  • Compiled equipment lists.
  • Collaborated with producers and on-air talent to develop new ideas, segments, and program content.
  • Accommodated VIP changes efficiently.
  • Collaborated with marketing teams.
  • Contributed to a 2% boost in attendee satisfaction.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Built relationships with niche industry groups.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Audience Coordinator is a multi-talented Audience Coordinator who is consistently rewarded for planning and operational improvements.
  • Continuously improved logistics.
  • Workflow optimization, process re-engineering, and strategic scheduling techniques are among the key strengths of this creative and innovative problem-solver.
  • Adept at minimizing operational disruptions.
  • For industry-leading publication conglomerates, has a track record of delivering superior-quality results.
  • Self-starting Production Assistant with a thorough understanding of technical operations and customer support services required in the production and distribution of video, television, and film.
  • Leader who excels at coordinating cross-departmental goals to ensure high-quality, on-time productions and long-term customer loyalty.
  • Client-focused Audience Coordinator.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Coordinated seating for 10 VIP guests at program, ensuring a seamless and high-quality experience for key partners and sponsors.
  • Developed event run-through schedules that minimized dead time and maximized audience engagement during live TV shows.
  • Implemented event marketing strategies that increased audience attendance for system by 69% through targeted outreach to niche groups.
  • Managed and maintained accurate guest lists for 12 events annually, ensuring a smooth check-in process for all attendees.
  • Played a key role in building partnerships with community organizations, leading to a 71% increase in first-time attendees.
  • Collaborated with technical teams to troubleshoot and address audio-visual issues, ensuring uninterrupted audience engagement at system.
  • Documented and resolved program which led to category.
  • Executed VIP engagement strategies tailored to high-profile guests at standard, contributing to greater sponsor satisfaction and repeat partnerships.
  • Successfully mediated conflicts during large-scale events, resolving disputes between sales within three years, reducing event disruptions.
  • Managed audience flow and crowd control strategies for large-scale events with attendance of 14, improving overall venue safety.

Affiliations

  • National Association for Catering & Events (NACE)
  • Association of Performing Arts Professionals (APAP)
  • Global Crowd Management Association (GCMA)
  • Council of Protocol Executives (COPE)
  • International Live Events Association (ILEA)
  • Society for Event Management & Coordination
  • Rotary International
  • Jaycees
  • American Society of Safety Professionals
  • Social Media Examiner Society

Certifications

  • Entertainment Technician Certification Program (ETCP) - 2015
  • Ticketing and Box Office Management Certification Ironclad Systems, 2015
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Venue Executive (CVE)
  • Certified Special Events Professional (CSEP)
  • First Aid/CPR Certified
  • Conflict Resolution in Crowded Settings Brightline, 2019
  • CompTIA A+ Technician
  • Fundamentals of Crowd Management Certificate Harbor & Co., 2018

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