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Skills

  • Operational improvement
  • Team building
  • Schedule management
  • Appointment setting
  • Client transition support to independent living
  • Physical therapy administration
  • Executive presentations
  • Client health monitoring and emergency reporting
  • Organization
  • Process improvement

Work Experiences

  • Recorded patients' pulses, blood pressures, and respirations (TPRs) to assess and document important health information.
  • Achieved a 33% improvement in program efficacy.
  • Planned and organized domestic and international travel, including flights, car service, and restaurant reservations.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Aided individuals in achieving personal goals.
  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Took vital signs such as temperature, blood pressure, pulse, and respiration rate as directed by medical or nursing staff.
  • Assisted clients in managing their finances, paying bills, and shopping for groceries and personal items.
  • Made sure that personal and professional documents were filed properly.
  • Assisted clients during behavioral escalation.

Summaries

  • Direct Support Personal is a multi-talented Direct Support Personal who is consistently rewarded for planning and operational improvements.
  • Direct care provider with experience assisting method people with their medical and emotional needs.
  • Healthcare professional with experience in housekeeping, meal preparation, and schedule management.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Direct Support Personal with 17 years of successful process improvement and risk assessment experience.
  • Recognized for her ability to provide patients with unrivaled emotional and physical support.
  • Skilled at keeping track of a client's vitals, light housekeeping, and personal care such as coordinated and automated.
  • Personal Care Aide with experience assisting clients with mental or physical disabilities in completing daily tasks.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Coordinated and led community outings for clients, which contributed to a 78% improvement in emotional well-being and social engagement.
  • Developed a daily living skills curriculum for clients that led to a measurable improvement in their ability to complete tasks like meal preparation and home cleaning.
  • Developed client-centered action plans in collaboration with families, ensuring consistent care and engagement that improved quality of life scores by 76%.
  • Led group sessions focused on improving social and communication skills, helping increase client engagement in community activities by 36%
  • Utilized Jira in household management tasks to help clients track expenses and maintain financial independence more effectively.
  • Developed behavioral interventions that reduced escalation incidents by 84% over the course of several months.
  • Documented and resolved standard which led to procedure.
  • Created and maintained detailed records of client care plans and behavior changes, helping reduce emergency interventions by 61% over the past year.
  • Served as a client advocate during multidisciplinary care meetings, ensuring their needs and preferences were reflected in care plans, which improved engagement by 28%.
  • Utilized Salesforce to track client progress and document health indicators, streamlining reporting for the care team by 63%.

Affiliations

  • American Network of Community Options and Resources
  • National Alliance for Direct Support Professionals
  • Association for Positive Behavior Support (APBS)
  • Society of Women Engineers
  • National Association of State Directors of Developmental Disabilities Services (NASDDDS)
  • Rotary International
  • International Council of Nurses
  • National Association of Councils on Developmental Disabilities
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • Association for Computing Machinery

Certifications

  • CompTIA Network+
  • Medication Aide Certification - Ohio Department of Health
  • Basic Life Support (BLS) for Healthcare Providers - American Heart Association
  • Certified Therapeutic Recreation Specialist (CTRS)
  • Certified Business Analysis Professional (CBAP)
  • Person-Centered Thinking Training - Summit Group
  • Certified Alzheimer Caregiver (CAC) - Harbor & Co.
  • QMAP (Qualified Medication Administration Professional) – Massachusetts
  • Autism Spectrum Disorder Certification – ICAN
  • Certificated Community Rehabilitation Specialist (CCRS)

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