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Skills

  • Body shaping
  • Cost-saving initiatives in benefits operations
  • Skin rejuvenation
  • Process improvement
  • Dermaplane
  • Operational improvement
  • Airbrush makeup artistry
  • Fotofacial knowledge
  • First Aid/CPR
  • Data analysis for benefits performance improvement

Work Experiences

  • Administered open enrollment for 17 employees, achieving a 22% increase in on-time submissions through optimized communication strategies.
  • Advised HR leaders on strategic benefits design, leading to the launch of 9 voluntary benefits programs that boosted employee satisfaction by 62%.
  • Performed administrative duties such as inventory checks, charting, and consultations.
  • Advised HR leaders on strategic benefits design.
  • Waxing, body wrap application, and vibradermabrasion were among the body treatments I performed.
  • Was in charge of laser hair removal and microdermabrasion treatments.
  • Achieved zero findings or penalties.
  • Conducted consultations with patients before scheduling treatments.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Advised clients on how to properly care for their homes.

Summaries

  • Dedicated to learning, growing, and succeeding in Beauty and Spa.
  • Committed to upholding the highest levels of customer service.
  • Created easy-to-understand training resources.
  • Strengths in vendor management and strategic planning backed up by Beauty and Spa training.
  • Facials, waxing, peels, acne treatments, and microdermabrasion are among the services offered.
  • Achieved a 23% decrease in health-related claims.
  • Collaborative leader with a history of driving successful rollouts.
  • Achieved a 78% reduction in inquiry response times.
  • Clear understanding of team leadership and budget management as well as team leadership training.
  • Within Beauty and Spa, senior Benefit Arch Expert and outstanding performer in cross-functional collaboration and client relations.

Accomplishments

  • Improved employee retention by 20% through the design and implementation of competitive benefits packages, including life insurance and wellness programs.
  • Implemented data-driven strategies to improve employee participation in wellness programs, increasing engagement by 40% in two years.
  • Provided leadership and strategic advising during benefits policy review sessions, resulting in a 57% increase in executive buy-in.
  • Developed and updated all benefits documentation for new hires, improving onboarding efficiency and reducing inquiry response times by 59%.
  • Documented and resolved procedure which led to program.
  • Reduced absenteeism by implementing innovative benefits programs, resulting in a 17% increase in productivity across departments.
  • Designed and delivered training programs about benefits options, increasing employee engagement and understanding by 84% in 2021.
  • Worked with external actuaries and consultants to redesign the company’s healthcare offerings, resulting in a 68% reduction in per-employee costs.
  • Led annual benefits enrollment for 12 employees, ensuring a 66% completion rate by leveraging category.
  • Negotiated with vendors for flexible benefit options, resulting in cost savings of $18 while maintaining service quality.

Affiliations

  • National Association of Professional Employer Organizations (NAPEO)
  • Healthcare Financial Management Association (HFMA)
  • American Benefits Council
  • Toastmasters
  • Association for Computing Machinery
  • Rotary International
  • The HR Certification Institute (HRCI)
  • National Wellness Institute (NWI)
  • HR People + Strategy (HRPS) - A Division of SHRM
  • Health Care Administrators Association (HCAA)

Certifications

  • ERISA Fiduciary Advisor Certification
  • Certified Work-Life Professional (CWLP)
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Financial Planner (CFP)
  • Retirement Plan Fundamentals (RPF) Certification
  • Life and Health Insurance License category
  • Certified Public Accountant
  • Professional in Human Resources (PHR)

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