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Skills

  • Incident report writing
  • Asset Protection and Loss Prevention
  • Criminal law understanding
  • Invoice generation
  • Inventory management
  • CPR and AED certification
  • Conflict de-escalation techniques
  • Relationship development
  • Supervision
  • Client escort and personal protection

Work Experiences

  • Achieved a 78% reduction in unauthorized access over two years.
  • Acquired new equipment.
  • Achieved a 7 consecutive-day incident-free record.
  • Collaborated with law enforcement in the successful apprehension of 6 suspects involved in theft, contributing to Summit Group's safety record.
  • Calmly guided approximately 4 people.
  • Called police and fire departments and administered first aid and CPR until help arrived during emergency situations.
  • Acted as a first-responder for medical emergencies, incoming calls, and code red situations prior to the arrival of paramedics and law enforcement.
  • Collaborated with a cross-functional team.
  • Issued warnings to people who broke the rules and ejected violators from the premises.
  • Analyzed and produced course-of-action reports and escalated issues to management in both routine and crisis situations.

Summaries

  • To maximize building security, skilled Private Security Guard is capable of conducting patrols, monitoring entrances, and escorting visitors.
  • Vendor management in program settings and stakeholder engagement in workflow optimization settings.
  • ITIL certified
  • Standard and procedure procedures expertise.
  • Private Security Guard and team leader with 8 years of experience in method settings.
  • Achieved zero incidents during high-profile gatherings.
  • With high integrity, strong attention to detail, and excellent problem-solving abilities, highly observant and diligent.
  • Looking forward to taking on a new challenge with a successful team.
  • Proficient in promoting system by leveraging risk assessment and stakeholder engagement knowledge.
  • Security Guard with extensive experience overseeing large-scale patrols of category and method properties.

Accomplishments

  • Tactfully handled visitor inquiries and security checks, ensuring a customer-friendly yet secure environment, reflected by a 57% increase in customer satisfaction.
  • Supervised a 54% reduction in theft and vandalism incidents through the strategic placement of physical security measures and increased patrol frequency.
  • Reduced onsite security incidents by implementing an updated credential verification system, decreasing unauthorized access by 50% within its first quarter of use.
  • Provided armed/unarmed escort services for dignitaries and high-profile clients, ensuring safe transportation across Raleigh with zero incidents.
  • Led security operations for a high-risk metric event with 6 attendees, ensuring a safe environment and reducing security-related incidents by 85%.
  • Conducted regular safety audits on high-traffic premises, identifying and addressing potential vulnerabilities, leading to a 35% decrease in security breaches.
  • Conducted comprehensive fire safety inspections, ensuring compliance with local and federal regulations, improving overall fire safety standards by 63%.
  • Worked with cybersecurity teams to identify and neutralize potential insider threats, contributing to the resolution of 2 internal security incidents in 2021.
  • Led a tactical security team of 7 guards in high-risk locations, ensuring zero incidents despite increased threats during crisis periods.
  • Ensured timely evacuation and maintained crowd control during simulated emergency drills, improving emergency response evacuation time by 73%.

Affiliations

  • Participated in the Executive Protection Program run by the Protection Security Institute, gaining insights into VIP and executive security strategies.
  • Certified investigator after completing the Loss Prevention Investigator course by the Loss Prevention Certification Board (LPCB), focusing on theft and fraud investigations.
  • Active participant in the annual Homeland Security and Emergency Management Event sponsored by the Department of Homeland Security, focusing on cross-coordination of large-scale emergency drills.
  • Attended the Law Enforcement & Security Training symposium, expanding knowledge in multi-agency coordination for public safety and terrorist threat prevention.
  • Affiliation with the National Association of Security Companies (NASCO), contributing to the regional committee focused on enhancing the professionalism and effectiveness of security services.
  • Attended the annual Private Security and Protective Services Conference organized by metric, enhancing knowledge in threat assessment and advanced security protocols.
  • Volunteer role at category to assist in training for disaster preparedness and emergency evacuation procedures.
  • Completed Tactical Crisis Response Training under the Security Operations Academy, improving skills in de-escalation and conflict resolution.
  • Achieved recognition as an Accredited Protection Professional (APP) by ASIS International in 2015, specializing in internal theft prevention and risk management.
  • Security Manager Certification from the Security Industry Association (SIA) demonstrated expertise in overseeing comprehensive security programs in high-profile environments.

Certifications

  • CompTIA Network+
  • OSHA 30-Hour General Industry Safety and Health Certification – Brightline
  • Google Certified Professional Cloud Architect
  • First Aid/CPR
  • ServSafe
  • Loss Prevention Qualified (LPQ) - Vantage
  • CompTIA A+ Technician
  • SAP Certified Application Associate
  • Certified Protection Officer (CPO) Beacon Labs
  • SHRM Certified Professional (SHRM-CP)

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