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Skills

  • DSM-IV classification
  • Crisis intervention and risk management
  • Holistic approach to care delivery
  • Application of evidence-based treatment interventions
  • Implementation of behavioral health programs
  • Effective patient rapport development
  • Procedure diagnosis
  • Case management
  • Relationship development
  • Customer service

Work Experiences

  • Contributed to accurate treatment plans for over 3 clients.
  • Achieved a 48% increase in timely support.
  • Contributed to a major revision of clinic policies.
  • Authored a monthly mental health column for system.
  • Advocated for patients' rights.
  • Authored a monthly mental health column for the process, reaching 9 readers and fostering greater community awareness of mental health resources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved a 62% increase in trauma-informed care competency scores.
  • Achieved a 61% improvement in cognitive flexibility.
  • Contributed to 13 favorable court outcomes.

Summaries

  • Conducted consultations at Brightline.
  • Adept in supervising interdisciplinary teams, with measurable improvements in team performance, clinical standards, and patient satisfaction.
  • Board-certified psychologist with a strong background in cognitive behavioral therapy (CBT), leading to improved patient retention and reduced symptom recurrence rates.
  • Board-certified psychologist.
  • Achieved measurable improvements in team performance.
  • Aligned psychological, medical, and social frameworks.
  • Committed to enhancing trauma-informed care practices.
  • Costs were consistently reduced while profits were increased.
  • Board-certified Psychologist with a focus on metric and 15 years of experience in the field.
  • Highly skilled in observing, interviewing, and administering surveys to assess patient behavior and mental state.

Accomplishments

  • Pioneered an EMDR (Eye Movement Desensitization and Reprocessing) program for trauma survivors, leading to measurable client improvement by 55% over 9 weeks.
  • Reduced patient wait times for psychological evaluations by redesigning workflow, improving efficiency by 61%.
  • Led the development of a clinic-wide teletherapy program, improving appointment adherence rates by 66% during 2019’s telehealth growth.
  • Facilitated weekly mental health workshops for employees, improving anxiety and stress reduction measures, leading to a 77% decrease in absenteeism.
  • Conducted mental health screenings for incoming patients in collaboration with physicians, reducing misdiagnoses by 49% through accurate assessments.
  • Published 15 peer-reviewed articles in journals such as procedure, contributing to research on anxiety disorders and trauma recovery.
  • Achieved Scrum Master in cognitive-behavioral therapy specialized for trauma, increasing client satisfaction scores by 59% within initiative.
  • Revised and improved the suicide prevention protocol, reducing counselor response time by 18 minutes and increasing positive outcome rates for at-risk callers.
  • Liaised with insurance representatives to ensure proper coverage for mental health services, leading to a 19% decrease in denials for client treatments.
  • Successfully deescalated 76% of mental health crises during on-call shifts through timely and evidence-based crisis intervention strategies.

Affiliations

  • Jaycees
  • International Association of Administrative Professionals
  • International Society for Traumatic Stress Studies (ISTSS) – Regular contributor to peer-reviewed research
  • National Behavioral Intervention Team Association (NaBITA) – Crisis prevention partnership
  • National Institute on Drug Abuse (NIDA) – Research affiliations focused on comorbid mental health and substance abuse treatments
  • American Medical Informatics Association
  • Society of Clinical Psychology (Division 12 of APA) – Active participant in anxiety disorder research discussions
  • Psychologists in Independent Practice (Division 42) – Member and advocate for private practice mental health services
  • Mental Health America – Engaged in policy reform initiatives to reduce mental health stigma and improve patient outcomes
  • Association for Supply Chain Management (APICS)

Certifications

  • Google Certified Professional Cloud Architect
  • Cisco Certified Network Associate (CCNA)
  • Leadership in Workplace Psychological Health and Safety Certification
  • CompTIA Network+
  • CompTIA Security+
  • Certified Neurotherapist (BCN) - Biofeedback Certification International Alliance (BCIA)
  • Psychological First Aid Certification - Johns Hopkins University
  • Certified Peer Support Specialist (CPSS) - framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Suicide Prevention Gatekeeper Trainer Certification - QPR Institute

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