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Skills

  • Interpersonal communication
  • Customer service
  • Problem resolution
  • Time management
  • Stakeholder engagement
  • Production deadline management
  • Training and development
  • Machine calibration
  • Team management
  • Forklift operation

Work Experiences

  • Collaborated with management to redesign the shift scheduling system.
  • Ensured that products were delivered on time and in good condition.
  • Performed general equipment maintenance and repair to reduce downtime.
  • Complied with union regulations.
  • Was in charge of the storeroom's logistics and inventory management.
  • Checked incoming materials for accuracy and quality by comparing them to documentation.
  • Addressed a key demand from union members during contract negotiations.
  • Advised employees on filing grievances and led data-driven negotiations with management to ensure resolutions were achieved in under 18 days.
  • Drills, guides, and holding devices were all aligned properly.
  • Championed the implementation of ergonomic workstations, reducing work-related injuries in the production line by 43% over 2022.

Summaries

  • Adept at collaborating with HR and legal teams.
  • Bringing 4 years of related experience to the table, including basic maintenance tasks, equipment operation, and inspection skills.
  • Adept at balancing operational demands with employee needs.
  • Adept at facilitating workshops.
  • Accomplished Shop Steward specializing in resolving labor disputes and negotiating collective agreements that balance employee interests with operational goals. Consistently achieved 84% reductions in grievances and non-compliance claims.
  • Achieved increased workplace benefits.
  • Boosted overall productivity.
  • At all times, I'm focused on being productive and safe.
  • Achieved significant operational efficiency gains.
  • Within Food and Beverage, senior Shop Steward and outstanding performer in vendor management and quality assurance.

Accomplishments

  • Managed workforce engagement strategies that enhanced employee participation in workplace development programs by 29% year over year.
  • Assisted in negotiating a 66% increase in employee wages during 2021 contract renewal talks.
  • Helped implement new employee benefit programs, leading to a 80% rise in overall worker satisfaction across all facilities.
  • Organized labor-management meetings and facilitated discussions leading to a 29% improvement in conflict resolution rates.
  • Mediated grievances and disputes between employees and supervisors, resolving issues within 11 days and reducing tensions within teams.
  • Collaborated with senior leadership to implement new onboarding processes, reducing training time for new hires by 17 days.
  • Developed company-wide labor relations training to facilitate smoother handling of disputes, improving grievance response times by 4 days.
  • Reduced average weekly overtime by 76% after renegotiating scheduling requirements between management and labor teams.
  • Served as a liaison between employees and upper management to streamline processes, resulting in a 45% boost in overall union satisfaction.
  • Mediated and resolved 6% of employee disputes through collaboration with HR and senior management.

Affiliations

  • Local Union 14
  • Freemason
  • International Association of Machinists and Aerospace Workers (IAMAW)
  • Institute for Global Labor and Human Rights
  • National Association of Social Workers
  • Toastmasters
  • American Marketing Association
  • Association for Computing Machinery
  • National Association for Labor-Management Cooperation
  • National Labor Relations Board (NLRB) Observer

Certifications

  • Certified Professional in Learning and Performance (CPLP) – ATD 2019
  • Apple Certified Associate (ACA)
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Workplace Safety and Inspection Certification – OSHA, 2016
  • Labor Law and Relations Certification – procedure
  • Labor Management Relations Certification (LMR) – metric
  • Labor Mediation and Arbitration Certification – metric
  • Certified Public Accountant (CPA)
  • Certified Workplace Investigator (CWI), Summit Group, 2016

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