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Skills

  • Supervision
  • Project organization
  • Critical thinking and analytical skills
  • Correction plans
  • Training program development
  • Comprehensive Quality Testing Tableau
  • Laboratory computer systems
  • Security systems
  • Change Management for Quality Programs
  • Customer service

Work Experiences

  • Instructed Quality Assurance Program Specialists on how to use proper equipment and conduct product testing.
  • Assessed inventory and placed orders for lab supplies and materials on a two years basis.
  • Gathered and entered data into Power BI to develop models and assess trends.
  • Adopted company-wide.
  • Outlined remediation plans to standardize results in order to comply with regulatory requirements.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Achieved results within one year.
  • Took part in technical trainings and workshops in order to improve my skill set and broaden my knowledge.
  • Conducted quality control inspections at customer locations to ensure that they were in compliance with safety regulations.

Summaries

  • Achieved 32% enhancement in product quality.
  • Aligned quality standards with industry best practices.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Looking forward to taking on a new challenge with a successful team.
  • Quality Control Analyst with strong collaboration and problem-solving abilities.
  • Communicative and team-oriented, with Power BI expertise.
  • Adapt at spearheading initiatives that enhance real-time feedback systems and reduce error reporting times by 49%, improving organizational learning.
  • Quality Assurance Program Specialist and team leader with 6 years of experience in method settings.
  • Expert in metric with a strong aptitude for streamlined and spearheaded.
  • Results-oriented Customer Service professional with performance reporting, cross-functional collaboration, and process improvement strengths.

Accomplishments

  • Identified key process inefficiencies leading quality enhancements initiatives, achieving significant reductions in defect leakage at Northwind.
  • Developed and institutionalized metrics-driven QA processes that improved the overall quality for Adobe Creative Suite by 54%.
  • Reduced code delivery failures by 59% through close collaboration with the development team, improving operational efficiencies in CI/CD.
  • Developed risk-based QA processes, prioritizing high-impact areas and reducing testing complexity by 68%, maintaining high performance.
  • Introduced new quality metrics ensuring compliance to regulatory requirements, reducing defect occurrence rate by 75%.
  • Delivered QA process improvements that decreased testing times by 72% without compromising test coverage or product quality.
  • Led quality assurance initiatives, improving defect detection by 23% through the implementation of automated testing systems.
  • Led a team of 6 QA specialists in executing risk management strategies, lowering defect rejection costs by 40% within 2019.
  • Enhanced quality monitoring and reporting systems, which contributed to a 53% faster identification and resolution of QA issues.
  • Effectively managed change control processes for QA projects, avoiding delays and maintaining on-time deliveries by 76%.

Affiliations

  • Contributor to category Quality Assurance Journal, publishing articles related to corrective and preventive actions (CAPA) and QA process optimization.
  • Participant in Global Auditing and Verification Community hosted by system, collaborating on enhancing auditing techniques for quality management systems.
  • Contributing member of the Association for the Advancement of Medical Instrumentation (AAMI), providing input on QA and risk management guidelines for medical device production.
  • Acquired ITIL from the International Software Testing Qualifications Board (ISTQB) in 2021, specializing in test case development for agile projects.
  • Completed specialized CAPA training through the Regulatory Affairs Professionals Society (RAPS), integrating corrective measures in production for long-term QA success.
  • Participated in the ISO Auditor Certification Program, 2017, becoming a certified audit specialist focusing on compliance to international quality management standards.
  • Educational participant at the Agile Testing Alliance (ATA), attending Agile software testing bootcamps and workshops for enhanced test planning.
  • Member of the International Accreditation Forum (IAF), contributing to peer review processes that enhance QA certification protocols across industries.
  • Member, American Society for Quality (ASQ) since 2023, regularly participating in discussions on advanced statistical quality control and process improvement.
  • Volunteer trainer at the Software Testing and Automation forum organized by category, providing sessions on advanced QA methodologies for CAPA, test case execution, and auditing.

Certifications

  • Certified Tester Foundation Level (CTFL) - ISTQB
  • SAP Certified Application Associate
  • First Aid/CPR
  • Certified Data Analyst (CDA) - Lakeside Partners
  • Cisco Certified Network Associate (CCNA)
  • Certified Pharmaceutical GMP Professional (CPGP)
  • Certified Quality Improvement Associate (CQIA)
  • Advanced Test Automation Engineer (ATAE) – ISTQB
  • Software Process Improvement and Capability Determination (SPICE) Certification
  • Business Process Modeling Certification (BPM)

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