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Skills

  • Multilingual communication skills
  • Lean manufacturing
  • Six Sigma
  • Risk mitigation
  • Validation Master Planning
  • Corrective and preventive action (CAPA)
  • Statistical Process Control (SPC)
  • Material Specifications
  • Quality Management System Compliance
  • Change Control Procedures

Work Experiences

  • Assessed the suitability of business and technical processes and procedures and made recommendations for improvements in order to meet updated operations guidelines.
  • Analyzed customer feedback data and initiated corrective actions that increased customer satisfaction rates by 67%.
  • Assessed employee performance and customer satisfaction by observing interactions between associates and customers.
  • Achieved over $9 in savings.
  • Worked with audit clients and action owners to implement root cause analysis recommendations and create effective corrective action plans.
  • Planned and managed internal and supplier-based audits to ensure that document control procedures were followed.
  • Kept track of quality issues with external customers, suppliers, and the plant's internal operations.
  • Achieved results over a two years period.
  • Achieved cost savings of $4.
  • Collaborated with users to keep accurate quality records and supporting documentation for all quality-related activities.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 85% decrease in audit non-conformances.
  • Managed a large system facility quality audit program and achieved an impressive 11% compliance rate during the previous year.
  • Strengths in client relations and workflow optimization backed up by Art and Design training.
  • Increase the productivity and quality of finished goods by using creativity to improve the manufacturing process.
  • Quality Systems Coordinator with 2 years of successful project management and performance reporting experience.
  • Quality Systems Coordinator with demonstrated quality management experience and a Art and Design degree.
  • Achieved a 25% improvement in production reliability.
  • Exceptional results were achieved thanks to meticulous attention to detail and excellent communication skills.
  • Achieved a 67% reduction in non-conformance findings.

Accomplishments

  • Collaborated with cross-functional teams to design a robust risk assessment methodology, reducing critical operational failures by 76%.
  • Acted as lead for cross-functional CAPA reviews, successfully resolving 8 high-risk issues within one year.
  • Directed an initiative to recalibrate testing equipment, improving measurement precision by 67% and reducing rework costs by $14.
  • Facilitated root cause analysis for recurring product defects, which reduced production downtime by 34%.
  • Collaborated with the R&D team to integrate risk management principles into product designs, resulting in a 18%-lower defect rate in final output.
  • Implemented continuous improvement strategies that boosted production throughput by 69% while maintaining adherence to quality standards.
  • Directed the implementation of a new vendor qualification process that reduced supplier non-conformances by 67%, positively impacting product integrity.
  • Managed compliance audits, reducing the number of non-conformances from 6 to 18 within a two years period.
  • Documented and resolved category which led to metric.
  • Streamlined the document control system, accelerating audit preparation processes by 83% and facilitating a smoother certification renewal.

Affiliations

  • Lean Enterprise Institute - Expert Contributor
  • International Food Protection Training Institute (IFPTI) - Quality Systems Contributor
  • Society of Manufacturing Engineers (SME) - Quality and Process Improvement Chapter
  • International Organization for Standardization (ISO) Working Group - Contributor
  • Society for Risk Analysis (SRA) - Quality Risk Assessment Division
  • Chartered Quality Institute (CQI) - Chartered Quality Professional (CQP)
  • International Register of Certificated Auditors (IRCA) Certified Auditor
  • Regulatory Affairs Professionals Society (RAPS) - Compliance Working Group
  • Freemason
  • Lions Club

Certifications

  • Process Management and Control Certification from Brightline
  • Lean Six Sigma Black Belt (LSSBB) Certification from initiative
  • ISO 14001: Environmental Management Systems (EMS) Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • AS9100 Awareness Training from standard
  • Certified Calibration Technician (CCT) from ASQ
  • Problem Solving and Decision Making Certification from program
  • Root Cause Analysis Certification from Vantage
  • Occupational Safety and Health Administration (OSHA) Compliance Certification
  • Salesforce

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