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Skills

  • Conflict resolution
  • Supervision
  • Communications
  • Risk management
  • Organization
  • Team management
  • Collaboration between departments (e.g., IT, Sales, Marketing)
  • Automation understanding
  • Business operations
  • KPI monitoring

Work Experiences

  • Cut project delays by 51%.
  • Adopted new agile planning methods.
  • Achieved on-time execution.
  • Delivered HubSpot 18 months ahead of schedule.
  • Achieved 69% improvement in usability.
  • Championed a customer-centric approach to delivery.
  • Accelerated project completion by 47%.
  • Double-checked prices and totals to ensure that invoices were processed correctly.
  • Achieved a 84% reduction in post-launch issues.
  • Adopted new agile planning methods, increasing team collaboration and delivering SAP several months ahead of schedule.

Summaries

  • Avoided potential delays.
  • Project Delivery Specialist with 11 years of successful stakeholder engagement and workflow optimization experience.
  • Consistently exceeded client expectations.
  • Collaborative leader specializing in managing high-stakes teams.
  • Achieved favorable outcomes for stakeholders.
  • Well-versed in the use of Asana to record data and generate reports.
  • Achieved cost savings of $6 annually.
  • Adept at using Jira for real-time milestone tracking, which has significantly enhanced transparency and accuracy across ongoing projects.
  • Achieved cost savings of $12 annually by effectively managing vendor relationships and ensuring timely deliveries in line with SLAs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Applied Lean methodologies to project execution, resulting in the elimination of 12 non-value-added steps and saving 32% of overall project time.
  • Directed post-mortem analysis for framework, capturing 3 lessons learned and reducing future rework rates by 21%.
  • Negotiated favorable contract terms with method, saving $195,000 annually while improving service reliability.
  • Orchestrated resolution of Vantage's critical technical issue, avoiding $126,000 in penalties and achieving project deliverables ahead of the agreed timeline.
  • Engaged stakeholders with regular milestone-based updates, which improved decision-making speed and resulted in a 25% faster project sign-off.
  • Led a crisis management response that averted supply chain disruption during procedure, saving $218,000 in potential losses.
  • Supervised multi-site deployment of Microsoft Excel, meeting critical milestones in 16 months without incidents of major scope change.
  • Led successful delivery of process to Vantage, reducing project lead time by 26% and achieving system targets.
  • Managed end-to-end project lifecycle for Lakeside Partners, completing all phases within initiative and under 46% of predetermined budget.
  • Ensured adherence to Service Level Agreements (SLAs) for all vendors contributing to the project, exceeding client expectations in key performance areas.

Affiliations

  • Leadership in Energy and Environmental Design (LEED) Accredited Professional
  • Association of Information Technology Professionals
  • Certified Team Leader – category
  • Certified Digital Transformation Professional – Cedar Works
  • Freemason
  • American Medical Informatics Association
  • PRINCE2 Practitioner – framework
  • American Society of Safety Professionals
  • Member, Global Association of Risk Professionals (GARP)
  • Rotary International

Certifications

  • Certified Professional in Agile Project Management (CPAPM) - Northwind
  • Certified Information Systems Auditor (CISA) - Brightline
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • Axelos ITIL Managing Professional (MP) - Ironclad Systems
  • CompTIA Network+
  • Scaled Agile Framework (SAFe) Practitioner - Scaled Agile
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management in Controlled Environments (PRINCE2 Practitioner) - Meridian

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