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Skills

  • Agile Work Environment Adaptability
  • Data-driven decision making
  • Exceptional organizational skills
  • Team Building and Culture Development
  • Compliance with food safety regulations
  • Team leadership and people management
  • Brand Alignment and Standardization
  • Mystery Shopper Audit Responses
  • Staff training and development
  • Customer feedback improvement strategies

Work Experiences

  • Contributed to a 42% year-over-year revenue growth.
  • Created a mobile-friendly beverage ordering system, streamlining service and reducing average customer wait times by 8.
  • Cost-cutting and budgeting, expenditures, and payroll
  • Created paired tasting menus for private dining guests.
  • Boosted event-related sales by $5.
  • Achieved consistently high Tableau ratings.
  • Contributed to an annual revenue increase of $10.
  • Conducted in-depth market analysis.
  • Designed beverage menus for exclusive events.
  • Collaborated in creating a fully branded beverage service.

Summaries

  • Accomplished F&B Director with the ability to manage budgets of $6 and optimize vendor contracts to reduce procurement costs by 59% without compromising quality. Strong skills in team leadership, multi-location operations, and exceeding profitability goals.
  • Achieved a 25% performance increase across 7 locations.
  • Accomplished in beverage waste reduction initiatives, streamlining processes that cut waste by 52% and increased profitability. Expertise in cross-team collaboration and inventory control, resulting in improved customer service and operational efficiency.
  • Boosted average customer spend by $6 during peak seasons.
  • Achieved a 43% sales increase.
  • Adept at managing rebranding initiatives.
  • Boosted venue traffic.
  • Achieved a 81% revenue increase year over year.
  • Boosted team morale.
  • Data-driven Food & Beverage Director with an exceptional capacity for optimizing vendor agreements and cutting beverage procurement costs by 53%. Led sustainability initiatives, reducing the organization's carbon footprint with practices that align with modern ethical sourcing standards.

Accomplishments

  • Led negotiations for event contracts, securing premium beverage packages that helped elevate event revenue for the company by $14.
  • Led a contract negotiation initiative with beverage suppliers, securing eco-friendly alternatives that reduced waste generation by 58%.
  • Conceptualized and executed high-status beverage experiences at private events, increasing bookings by 71% after launch.
  • Reduced unit beverage costs by streamlining supplier negotiations and standardizing recipe usage, leading to a 69% increase in profitability.
  • Optimized inventory management systems, decreasing overall beverage spoilage rates by 37% over 2017.
  • Proactively led a beverage product innovation initiative that resulted in a 35% boost in featured product sales.
  • Established consistency protocols across multi-unit locations ensuring unified beverage service standards, improving customer brand loyalty by 25%.
  • Drove efforts to open 17 new F&B outlets, onboarding local managers and setting strategic priorities that led to 61% growth in the new markets.
  • Streamlined beverage supply chain processes, reducing procurement lead times and lowering transportation costs by 65%.
  • Implemented cross-training programs for food and beverage staff, improving overall workplace productivity by 42%.

Affiliations

  • Certified Specialist of Wine (CSW) – Society of Wine Educators
  • Participant in Food & Beverage Leadership Program at process
  • Active Member, Foodservice Consultants Society International (FCSI)
  • Active Member, National Restaurant Association (NRA) since 2022
  • Certified Hospitality Educator (CHE) from the American Hotel & Lodging Educational Institute
  • Member, Brewers Association - Partnering with Local Craft Breweries
  • Active Alumni Member, Hospitality Leaders Program - Beverage Focus
  • Leader, Beverage Directors of the West Coast Networking Group
  • Collaborator with Culinary Institute of America (CIA) Beverage Program
  • Certified Food Protection Manager (CFPM) from Food Safety Manager Certification Program

Certifications

  • Food and Beverage Service Quality Management Certification by Northwind
  • Certified Rooms Division Executive (CRDE) by AHLEI
  • Certified Wine Educator (CWE) by Society of Wine Educators
  • Certified Specialist of Wine (CSW) by Society of Wine Educators
  • Master of Wine by Institute of Masters of Wine
  • Beverage Management Online Certificate by eCornell
  • Project Management Professional (PMP) by program
  • WSET Level 3 Award in Wines by Wine & Spirit Education Trust
  • Certified Beer Judge by Beer Judge Certification Program (BJCP)
  • Alcohol Awareness Certification by Ohio

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