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Skills

  • Data collection and analysis
  • Business operations
  • Process streamlining
  • Method equipment
  • First Aid/CPR
  • Team management
  • Staff management
  • Relationship development
  • Agile project management
  • Customer service

Work Experiences

  • Conducted supplier risk management assessments in order to evaluate the method program for senior management's planning purposes.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Identified standard areas in need of improvement and implemented category program, resulting in a 9% increase in productivity.
  • Achieved repeat business.
  • Created budgets and prepared quotes for new products and services.
  • Achieved a consistent client satisfaction rate of 26%.
  • Achieved consistently positive feedback.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Achieved consistent client satisfaction.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across procedure calendars and programs.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strengths in data analysis and strategic planning backed up by Miscellaneous training.
  • Accomplished at balancing complex translation project requirements with vendor management, consistently delivering quality results while reducing costs by $15 through targeted cost-saving initiatives.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • To take on a new role in a program setting, I'm ready to offer exceptional leadership and planning abilities.

Accomplishments

  • Optimized project timelines by automating task assignment using SAP, cutting scheduling overhead by 75%.
  • Managed a $6 translation budget, consistently achieving cost savings by negotiating better vendor contracts and eliminating wasteful practices.
  • Directed a team of translators in rapidly translating rush projects, achieving a 30% on-time completion rate with zero quality compromises.
  • Developed multilingual content strategies for marketing campaigns, resulting in an 74% engagement increase in target regions by ensuring localized relevance.
  • Reduced turnaround times by 27% by implementing a revised workflow that optimized resource allocation between internal teams and external vendors.
  • Collaborated with legal, technical, and marketing departments to ensure accuracy in metric translations and alignment with branding guidelines.
  • Developed and refined project workflows, decreasing production time by 48%, all while maintaining translation accuracy in Miscellaneous projects.
  • Re-engineered the quality assurance process, reducing error rates in translations by 81% and improving client feedback scores by 6.
  • Coordinated category localization for cross-border rollout in the Southeast, improving time-to-market by 68% through optimized workflows.
  • Collaborated with team of 11 in the development of system.

Affiliations

  • International Council of Nurses
  • American Society of Safety Professionals
  • Society for Technical Communication (STC)
  • Certified ScrumMaster for Agile Translations Projects
  • Localization World Conferences (LocWorld)
  • American Translators Association (ATA)
  • Translators Without Borders
  • International Association of Conference Interpreters (AIIC)
  • Association of Translation Companies (ATC)
  • European Language Industry Association (ELIA)

Certifications

  • Certified International Project Manager (CIPM) - Summit Group
  • ATA Certified Translator - French by Meridian
  • Certified Agile Project Manager (IAPM) - Ironclad Systems
  • PMI Risk Management Professional (PMI-RMP) - Summit Group
  • Certified Localization Professional (CLP) - Ironclad Systems
  • Certified ScrumMaster (CSM) - Vantage
  • Certified Public Accountant (CPA)
  • Certified Translation Professional (CTP) - Beacon Labs
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Network+

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